Summary
Overview
Work History
Education
Skills
Awards
Professional Highlights
Certification
Timeline
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Andrew ( Drew) Ratliff

Bakersfield,CA

Summary

Polished sales professional with sincere passion and joy in meeting the transportation needs of handicapped clients and their families; thus, enabling them greater independence and freedom. Extensive business management and store turnaround experience.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Certified Mobility Consultant

United Access
Long Beach, CA
12.2022 - Current
  • Met WAV sales targets by understanding customer desires & discerning their mobility needs
  • Worked remotely, managed inventory, buying, selling, and reconditioning of WAV'S
  • Established and maintained wide range of handicapped org & vendor relationships
  • loyalty through 24/7 post-delivery technical support
  • Developed customized mobility policies that aligned with company objectives and industry best practices.
  • Delivered informative presentations on mobility trends and best practices at industry conferences and events.

Southern California Regional Sales Manager

Vantage Mobility/AMS Vans
Los Angeles, CA
09.2020 - 12.2022
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training.

Certified Mobility Specialist

Ability Center
Long Beach, CA
12.2018 - 08.2020

Met WAV sales targets by understanding customer desires & discerning their mobility needs

Expedited vehicle delivery with crisp coordination of team,customers & vendors

Certified Mobility Consultants/General Manager

Mobility Works/BLM
Los Angeles, CA
06.2015 - 12.2018
  • Streamlined payroll, accounts payable & receivables processes, while motivating optimal staff performance
  • Advised Leadership with data driven recommendations from self-performed analyses

Sales/Director of Operations

Local Listings 360/Katapult SEO
San Diego, CA
10.2008 - 07.2015
  • Significantly increased new business through robust industry networking and partnering
  • Spearheaded overall company modernization, instituting planning and budgeting controls and quality improvement programs while motivating managers to exemplary performance

General Manager

Pacific Sales
Irvine, CA
01.2004 - 10.2008
  • Quickly advanced poor performing store to #1 sales in chain through process redesign of back-office procedures, department reorgs and revised training protocols especially in customer service
  • Drove shrink results establishing compliance with cash, loss prevention and safety protocols

Education

Business management course work -

College of The Desert
Palm Desert, CA

Skills

  • Cross-cultural communication
  • Orientation programs
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Reliability

Awards

Pacific Sales Store Manager of Year, 2005 - 2007, for outstanding sales and customer satisfaction results

Professional Highlights

  • Typically sold 5 to 9 WAVs per month - w/satisfied repeat clients - due to excellent needs assessments on WAV vehicle features and adaptive equipment needs
  • Established & maintain wide range of organizational client relationships from which sales referrals garnered including CHLA, CHOC, Veterans WLA, Veterans LB, the 14 SOCAL Regional Centers for families w/ special need children, Cal DOR, Cal VOC, & Rancho Los Amigos Rehab Center
  • Skilled manager having turned around poor performing store to #1 store in chain, proficient in employee training, department reorgs, process redesign, and creating optimal staffing

Certification

Certified Mobility Specialist for Braun and Vantage Mobility

Timeline

Certified Mobility Consultant

United Access
12.2022 - Current

Southern California Regional Sales Manager

Vantage Mobility/AMS Vans
09.2020 - 12.2022

Certified Mobility Specialist

Ability Center
12.2018 - 08.2020

Certified Mobility Consultants/General Manager

Mobility Works/BLM
06.2015 - 12.2018

Sales/Director of Operations

Local Listings 360/Katapult SEO
10.2008 - 07.2015

General Manager

Pacific Sales
01.2004 - 10.2008

Business management course work -

College of The Desert
Andrew ( Drew) Ratliff