Andrew J. Hernandez
Fullerton,CA
Summary
Motivated and engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Team player and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Outback Steakhouse
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
AVID Tutor
Buena Park Middle School
01.2024 - 05.2024
- Collaborated with teachers to identify areas where students needed additional support, resulting in improved academic performance.
- Assisted students in developing effective study habits and time management skills, leading to more efficient learning.
- Conducted private and group instruction to improve academic performance, enhance occupational skills and prepare for standardized tests.
- Encouraged students to develop perseverance mindset while teaching long-term visualization of success.
Education
High School Diploma -
Buena Park High School
Buena Park, CA05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Service prioritization
- Menu Memorization
Additional Information
I have an attached document with some customer reviews.
Timeline
AVID Tutor
Buena Park Middle School
01.2024 - 05.2024
Server
Outback Steakhouse
09.2022 - Current
High School Diploma -
Buena Park High School