Andrewley Benitez
Yuma ,AZ
Summary
Dedicated professional with a proven track record in customer service and work ethic, demonstrated during roles at Yuma Regional Medical Center and other esteemed institutions. Skilled in time management and patient care, consistently enhancing patient satisfaction and operational efficiency. Expert in maintaining confidentiality and fostering positive work environments, showcasing a blend of hard and soft skills.
Overview
2025
2025
years of professional experience
Work History
Housekeeper
La Fuente Inn & Suites
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Front Desk Receptionist
Hampton Inn By Hilton
01.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Front Desk Receptionist
La Fuente Inn & Suites
10.2013 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Patient Care Technician
Yuma Regional Medical Center
08.1998 - 12.2003
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Collected blood samples from patients.
- Performed electrocardiograms (EKGs) to monitor and assess patient heart activity.
- Monitored and recorded patients' blood sugar levels.
CNA
Yuma Nursing Center
07.1997 - 07.1998
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
None - All Subjects
CibolaHigh
Yuma, AZCNA Certificate - Nursing Assistant
YPIC
Yuma, AZ06.1998
Skills
- Customer service
- Work ethic and integrity
- Time management skills
Timeline
Front Desk Receptionist
Hampton Inn By Hilton
01.2024 - Current
Front Desk Receptionist
La Fuente Inn & Suites
10.2013 - 11.2023
Patient Care Technician
Yuma Regional Medical Center
08.1998 - 12.2003
CNA
Yuma Nursing Center
07.1997 - 07.1998
Housekeeper
La Fuente Inn & Suites
None - All Subjects
CibolaHigh
CNA Certificate - Nursing Assistant
YPIC