Andrew M. Hidalgo
Rio Rancho,NM
Summary
Highly skilled and dedicated Asset Protection specialist for over 7 years of experience in safeguarding company assets, reducing shrink, and minimizing risks in a retail environment. Proven track record of developing and implementing effective loss prevention strategies, conducting thorough investigations, and ensuring compliance with safety regulations. Strong analytical abilities, excellent problem solving skills, and a commitment to maintaining a secure and productive work environment. Adept at training and leading teams to achieve organizational goals and enhance over operational efficiency.
Overview
8
8
years of professional experience
Work History
Asset Protection Manager
Albertsons Market
06.2021 - Current
- Enhanced overall asset protection by implementing effective security measures and loss prevention strategies.
- Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
- Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and remediation of vulnerabilities within the organization.
- Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Worked closely with law enforcement in investigating and solving theft and fraud cases.
- Reviewed and updated store security policies and procedures.
Asset Protection Officer Manager
Albertsons Market
11.2019 - 06.2021
- Controlled reduction of loss inventory by protecting company assets.
- Built cross-functional relationships with business partners to reduce losses.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
Asset Protection Officer
Albertsons Market
04.2018 - 11.2019
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary or theft.
- Checked CCTV for evidence of shoplifting.
- Contacted local authorities and apprehended shoplifters.
Grocery Manager
Albertsons Market
03.2016 - 04.2018
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Education
High School Diploma -
Amphitheater Theatre High
Tucson05.2008
Skills
- Skill Set –
- Open-Source Investigations (OSINT) JAG investigations
- Organized Retail Crime Basic Training
- Wicklander-Zulawski Interrogation interviewed Certified
- Vigilare Surveillance Training Certified
- Vigilant LPR (License Plate Recognition) Training
- CCTV Monitoring
- Data Loss Prevention
- Law Enforcement Collaboration
- Court Proceedings
- Crisis Situations
- Managerial skills
- Risk Management
Additional Information
I am Currently the Vice President of NMORCA ( New Mexico Organized Retail Crime Association ). I am a founding member of the organization and and leader in educating other retailers and law enforcement on the benefits of networking and working together to combat organized retail crime and best practices. I train new members on utilizing the Auror platform and recruitment.
Timeline
Asset Protection Manager
Albertsons Market
06.2021 - Current
Asset Protection Officer Manager
Albertsons Market
11.2019 - 06.2021
Asset Protection Officer
Albertsons Market
04.2018 - 11.2019
Grocery Manager
Albertsons Market
03.2016 - 04.2018
High School Diploma -
Amphitheater Theatre High