Michael Herbert
Galt,US
Summary
Professional asset protection Manager with strong focus on risk management and loss prevention. Skilled in developing and implementing security protocols, conducting investigations, and ensuring regulatory compliance. Known for fostering collaborative team environments, adapting to changing needs, and consistently achieving measurable results. Recognized for excellent communication, problem-solving abilities, and unwavering commitment to organizational safety and integrity
Overview
13
13
years of professional experience
1
1
Certification
Work History
Asset Protection Manager
J.C. Penney
Sacramento, CA
11.2022 - Current
- Developed and implemented training programs focused on theft prevention, fostering a secure environment and minimizing loss.
- Developed and implemented loss prevention strategies to minimize shrinkage across multiple store locations.
- Analyzed data from surveillance systems to identify trends and enhance security measures.
- Led cross-functional teams in developing emergency response plans for various scenarios.
- Evaluated and optimized inventory management processes to reduce risk of loss or damage.
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
- Created and maintained records of security incidents and investigations.
- Reviewed and updated store security policies and procedures.
- Enhanced theft prevention measures, resulting in an increase of apprehensions from 4 to 119.
- Conducted thorough investigations into five internal theft cases, ensuring enhanced security and trust within the store environment.
- Implemented and monitored asset protection strategies, reinforcing adherence to policies and procedures.
- Facilitated partnerships with mall security teams and guided asset protection associates in implementing effective strategies to mitigate retail shrinkage.
- Conducted thorough weekly audits to guarantee consistent safety practices and policy compliance across a network of retail locations.
- Developed and delivered specialized security training programs for staff and store leadership, focusing on strengthening theft prevention measures and optimizing operational workflows.
Asset Protection Specialist
Safeway
Sacramento, CA
07.2022 - 11.2022
- Implemented and maintained asset protection protocols to safeguard inventory across 20 retail locations.
- Analyzed inventory control processes and conducted shrink audits to identify and address loss sources.
- Analyzed data and utilized investigative tools to detect and address internal theft and violations of established policies.
- Assisted law enforcement and warehouse teams in recovering stolen merchandise. Supported implementation of security protocols and loss prevention strategies across 20 stores to enhance asset protection and minimize merchandise shrinkage.
- Optimized inventory control processes and executed systematic audits to enhance operational efficiency.
- Spearheaded coordination efforts with law enforcement and internal teams to establish comprehensive merchandise recovery strategies, reinforcing security across the organization.
- Analyzed security systems and investigated policy violations with advanced detection tools to maintain robust asset protection across diverse sites.
- Managed comprehensive asset protection strategies across 20 stores, focusing on the implementation of security protocols and regular inventory audits to mitigate losses.
- Regularly audited operational procedures, identifying areas for improvement to minimize losses due to error or inefficiency.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Conducted thorough investigations into suspected cases of internal theft, leading to the resolution of multiple incidents.
Asset Protection Operations Coach
Walmart
09.2016 - 07.2022
- Implemented compliance strategies to ensure strict observance of state laws and internal policies.
- Organized and conducted weekly safety meetings while instructing associates on compliance with hazardous waste handling standards.
- Analyzed CCTV footage to identify potential theft incidents and support inventory management efforts.
- Monitored store activities and coordinated with law enforcement to apprehend shoplifters and enhance safety protocols.
- Achieved enhanced inventory control and reduced shrinkage through thorough investigations of cash shortages and theft incidents. Developed and executed comprehensive security protocols and asset protection strategies.
- Investigated security trends and risk patterns to streamline resource allocation and reinforce loss prevention measures throughout store operations.
- Led compliance audit initiatives and designed security protocols to guarantee effective policy enforcement and comprehensive risk management.
- Developed training programs to enhance team performance and operational efficiency.
- Collaborated with management to design strategies that align operational goals with corporate objectives.
- Provided leadership and guidance to employees, facilitating professional growth opportunities within the organization.
- Fostered a positive work environment by promoting collaboration and open communication among team members.
- Collaborated closely with other department heads to align goals, improve interdepartmental cooperation, and create a cohesive organizational structure.
Coach
Results Transformation Center
03.2019 - 07.2020
- Designed and led workout classes accommodating 10 to 50 participants, focusing on effective instruction of proper techniques for optimal fitness outcomes.
- Facilitated client progress towards fitness goals by delivering tailored feedback and motivational encouragement.
- Coordinated management of customer inquiries, product sales, and client check-ins to streamline communication and support business objectives.
- Implemented systematic cleaning and organization protocols for gym equipment to maintain optimal operational standards.
- Coordinated orientation programs for new members, ensuring an engaging and positive learning atmosphere.
Security supervisor
Securitas
Sacramento
03.2013 - 11.2016
- Led security team operations, coordinated emergency responses, and managed access control systems while maintaining strict compliance with safety protocols.
- Developed comprehensive security procedures, monitored surveillance systems, and maintained detailed incident reports for multiple client facilities.
- Supervised and trained security personnel, fostered positive relationships with stakeholders, and implemented effective communication protocols.
- Optimised patrol schedules, reduced security incidents through proactive measures, and enhanced emergency response efficiency.
- Mentored new security officers, facilitated team development programmes, and maintained high standards of professionalism across shifts.
Education
Bachelor's Degree - Criminal Justice
University of Phoenix, Online
10.2027
Skills
- Effective conflict resolution
- Strategic development
- Risk mitigation strategies
- Analytical Thinking
- Interpersonal Skills
- Effective leadership
- Inventory Management
- Effective communication
- Theft reduction techniques
- Wicklander interview methodology experience
- Policy implementation
- Team development & training
Certification
Wicklander-Zulawski
Timeline
Asset Protection Manager
J.C. Penney
11.2022 - Current
Asset Protection Specialist
Safeway
07.2022 - 11.2022
Coach
Results Transformation Center
03.2019 - 07.2020
Asset Protection Operations Coach
Walmart
09.2016 - 07.2022
Security supervisor
Securitas
03.2013 - 11.2016
Bachelor's Degree - Criminal Justice
University of Phoenix, Online