Dedicated and results-driven professional with a proven track record of excellence in customer service and client satisfaction. Recognized as a top-performing server for consistently achieving high customer satisfaction rankings through strong interpersonal skills, active listening, and problem-solving. Skilled in managing multiple priorities in fast-paced environments, resolving conflicts with diplomacy, and maintaining meticulous attention to detail. Adept at gathering and organizing information, coordinating across teams, and communicating clearly to ensure positive outcomes. Eager to apply strong client advocacy, organizational, and case management skills to support individuals and deliver exceptional service in the insurance field.