ANDREW SAIO TURAY

· Receiving of cash deposit from customer

· Debiting of customer’s account on authorized basis

· Verify signature ,dates, and available balance before processing cheques

· Posting all vouchers within the bank(payment of petty cash)

· Posting of cash deposit into the customer’s account and ensure the account name and number are matched

· Posting of all local transfers of cash from one ledger account to another with the bank

• Reviewed and resolved differences between accounting information and cash drawer.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Assisted customers with special services, account updates and promotional options.
• Used cash registers and POS systems to request and record customer orders and compute bills.
• Completed manual and machine counts of funds for transactions valued at over .
• Led branch operations, enhancing customer service and operational efficiency.
• Managed daily financial transactions, ensuring accuracy and compliance with regulations.
• Analyzed sales data to identify trends, driving strategic decisions for branch growth.
• Implemented process improvements, reducing costs and increasing productivity across departments.
• Coordinated marketing initiatives, increasing branch visibility and attracting new customers.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.

.This role incorporates all aspects of contact with the Bank’s customers through Customer Services, Service Quality, Cash management and managing the centralized back office function, which includes Trade Finance and Treasury operations, Clearing, Information Technology and Funds Transfer

· Supervises the cash units, customer service, western union unit and back office operations of the bank

· Supper vises the functions of the entire staff unit of the branch

· Supervise the call- over of daily transactions of the branch and ensure that any exception are register and corrected the same day

· Ensures that all general ledgers accounts of the branch are reconciled at the end of the month and relevant report are sent to management

· Checking the various entries raised and that they are fully and clearly raised with details information and properly authorized

· Ensure that all reversal entries must have the approval of the branch manager or. Head of operations

· Handling of fast link transactions in line with approved guidelines

· Receiving, processing and postings of all back office transactions including other banks cheques ,salaries and transfers

· Daily balance of Leones and other foreign currencies with the system balance

· Scanning and processing of other banks cheque for clearing before posting into the customer’s account

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· Ensures that all general ledgers accounts of the branch are reconciled at the end of the month and relevant report are sent to management

· Checking the various entries raised and that they are fully and clearly raised with details information and properly authorized

· Ensure that all reversal entries must have the approval of the branch manager or. Head of operations

· Handling of fast link transactions in line with approved guidelines

· Receiving, processing and postings of all back office transactions including other banks cheques ,salaries and transfers

· Daily balance of Leones and other foreign currencies with the system balance

· Scanning and processing of other banks cheque for clearing before posting into the customer’s account

• Managed accounts payable and receivable processes to ensure timely financial transactions.
• Prepared monthly financial statements, ensuring compliance with accounting standards.
• Conducted variance analysis to identify discrepancies and recommend corrective actions.
• Supervised junior accountants, providing mentorship and training on best practices.
• Developed and implemented streamlined reporting procedures to enhance efficiency.
• Collaborated with auditors during annual reviews to facilitate accurate assessments.
• Analyzed financial data to support strategic decision-making by senior management.
• Oversaw budget preparation, monitoring expenditures to align with organizational goals.
• Enhanced cash flow management with diligent monitoring of receivables and collections efforts.
• Participated in special projects related to finance or operations as needed, showcasing adaptability and willingness to contribute to the overall success of the branch.

.PREPARE PAYROLL SUMMARY REPORT FOR ALL STAFF

· Prepare NASSIT and PAYE calculations and ensure payments are made to respective authorities

· Prepare Salaries and allowances, record all deduction from Staff emoluments, prepare Staff pay slips leave advices etc.

· Prepare NASSIT cards for employees and ensure they are completed and submitted to NASSIT

· Maintain stock records, i.e. all stationeries and other stock items. Record inventory of all stock items, supplies and update stock cards accordingly

· Maintain Fixed Assets Register; ensure each Fixed Asset is identified by a label/Fixed Asset identity code and preparation of report on a monthly basis.

· Maintain and record movement of company Assets within offices.

· Assist the Admin/Personnel Manager in the appointment process of staff and organize and maintain Staff records and files by ensuring that:

- Each employee’s file has the necessary documentations i.e. letter of appointment , job description appraisal forms etc are up to date in their respective staff files

- Assist in monitoring staff welfare by staff policy and procedures are followed

- Update management of all recent staff regulations appraisal forms and roster

- Maintain and develop a computerized staff data base

-Monitor and report to Admin Manager all staff activities including illness and absenteeism on a monthly basis

• Managed end-to-end accounts payable and receivable processes, ensuring timely invoice processing and reconciliations.
• Reconciled supplier statements to resolve discrepancies and maintain positive vendor relationships.
• Trained junior staff on accounts payable procedures and best practices for enhanced team performance.
• Conducted periodic audits of accounts payable transactions to ensure compliance with internal controls.
• Collaborated with cross-functional teams to address billing issues and improve overall financial operations.
• Minimized late payment fees by consistently monitoring due dates and prioritizing payments accordingly.
• Balanced accounts associated with accounts payable process.
• Streamlined month-end closing processes, allowing for faster reporting to management on financial results.
• Assisted employees with filling out expense reports.