Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Outpatient Clerk
UNMH
Albuquerque, NM
07.2024 - Current
Process patient check-ins using electronic health record systems to ensure accurate data entry.
Schedule follow-up appointments and coordinate with healthcare providers to optimize patient flow.
Manage incoming calls, addressing inquiries while directing callers to appropriate departments.
Distribute patient information forms and assist with completion to enhance registration efficiency.
Cerner Power Chart Life Image Appointment book Scheduling
Verify demographics and Insurance
Verify legal documentation is up to clinic standard
Communicating with Healthcare team members for best patient expeirience
SALES ASSOCIATE
Lowes
01.2023 - 09.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Sort and distribute returns.
Schedule installation appointments.
Assist customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Solved customer challenges by offering relevant products and services. Provided positive first impressions to welcome existing, new, and potential customers.
FRONT OF HOUSE TEAM MEMBER
Chic-Fil-A
04.2021 - 09.2021
Established welcoming atmosphere, greeting each guest warmly.
Maintained tidy and organized work area to preserve aesthetics. Following policies and procedures, and providing quality service.
Helped guests at tables when in need of assistance.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Registered guest information on database to maintain accuracy and tracking information.
Education
Associates - Radiologic Technologies
Central New Mexico Community College
Albuquerque, NM
07-2028
High School Diploma - undefined
Atrisco Heritage Academy
Albuquerque, NM
05-2023
Skills
Strong proficiency in UNMH work flow and systems such as Cerenr Life Image, Powerchart, Appointment scheduling, Tiger Connect, Rite Fax
Experience working with healthcare professionals to provide patient-centered care
Compassion for all patients
Multitasking Strengths
Social Perceptiveness
Customer Service
Resolving Issues
Attention to detail
Insure patient Satisfaction
Inventory Tracking
Strong communication skills for educating patients
Empathy and patience in supporting patients through healthcare expeirience
Good manual dexterity and hand-eye coordination for technical tasks
Ability to manage time effectively in a clinical environment
Outpatient Administrative Specalist at SUNY Upstate Medical University HospitalOutpatient Administrative Specalist at SUNY Upstate Medical University Hospital