Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANDREyes ROMERO

Albuquerque,NM

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Outpatient Clerk

UNMH
Albuquerque, NM
07.2024 - Current
  • Process patient check-ins using electronic health record systems to ensure accurate data entry.
  • Schedule follow-up appointments and coordinate with healthcare providers to optimize patient flow.
  • Manage incoming calls, addressing inquiries while directing callers to appropriate departments.
  • Distribute patient information forms and assist with completion to enhance registration efficiency.
  • Cerner Power Chart Life Image Appointment book Scheduling
  • Verify demographics and Insurance
  • Verify legal documentation is up to clinic standard
  • Communicating with Healthcare team members for best patient expeirience

SALES ASSOCIATE

Lowes
01.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Sort and distribute returns.
  • Schedule installation appointments.
  • Assist customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services. Provided positive first impressions to welcome existing, new, and potential customers.

FRONT OF HOUSE TEAM MEMBER

Chic-Fil-A
04.2021 - 09.2021
  • Established welcoming atmosphere, greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics. Following policies and procedures, and providing quality service.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Registered guest information on database to maintain accuracy and tracking information.

Education

Associates - Radiologic Technologies

Central New Mexico Community College
Albuquerque, NM
07-2028

High School Diploma - undefined

Atrisco Heritage Academy
Albuquerque, NM
05-2023

Skills

  • Strong proficiency in UNMH work flow and systems such as Cerenr Life Image, Powerchart, Appointment scheduling, Tiger Connect, Rite Fax
  • Experience working with healthcare professionals to provide patient-centered care
  • Compassion for all patients
  • Multitasking Strengths
  • Social Perceptiveness
  • Customer Service
  • Resolving Issues
  • Attention to detail
  • Insure patient Satisfaction
  • Inventory Tracking
  • Strong communication skills for educating patients
  • Empathy and patience in supporting patients through healthcare expeirience
  • Good manual dexterity and hand-eye coordination for technical tasks
  • Ability to manage time effectively in a clinical environment

Timeline

Outpatient Clerk

UNMH
07.2024 - Current

SALES ASSOCIATE

Lowes
01.2023 - 09.2023

FRONT OF HOUSE TEAM MEMBER

Chic-Fil-A
04.2021 - 09.2021

High School Diploma - undefined

Atrisco Heritage Academy

Associates - Radiologic Technologies

Central New Mexico Community College