Andria Ballard
Sherrills Ford,NC
Summary
Real estate professional with extensive experience in customer relationship management and communication. Proven track record in negotiating purchase agreements and delivering exceptional client service during buying and selling processes.
Overview
2
2
years of professional experience
Work History
Realtor
eXp Realty, LLC
Sherrills Ford, NC
07.2024 - Current
- Assisted clients in buying and selling residential properties.
- Conducted market research to determine property values and trends.
- Created listing presentations to showcase properties effectively.
- Coordinated open houses and property showings for potential buyers.
- Negotiated purchase agreements between buyers and sellers.
- Maintained client relationships through regular communication and updates.
- Utilized CRM software to manage client information and interactions.
- Collaborated with mortgage brokers, inspectors, and other real estate professionals.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Scheduled home viewings with potential buyers.
- Managed real estate transactions from initiation to closing.
Client Advocate
Payentry
Cornelius, North Carolina
02.2024 - Current
- Assisted clients with onboarding and navigating services effectively.
- Managed client inquiries via phone and email daily.
- Provided guidance on payroll processing and compliance issues.
- Collaborated with teams to enhance client service workflows.
- Educated clients on software tools and features during training sessions.
- Resolved client concerns by coordinating with internal departments promptly.
- Documented client interactions accurately in the CRM system regularly.
- Maintained a thorough understanding of all products, services and programs offered by the organization.
Education
Licensed Real Estate Broker -
Superior School of Real Estate
Charlotte, NC03-2020
Skills
- Property valuation and market analysis
- Listing presentations and transaction management
- Negotiation strategies
- Customer relationship management
Timeline
Realtor
eXp Realty, LLC
07.2024 - Current
Client Advocate
Payentry
02.2024 - Current
Licensed Real Estate Broker -
Superior School of Real Estate