Andria LaCroix
Wendell,NC
Summary
Dynamic professional with a proven track record at Domino's Pizza, excelling in customer service and team leadership. Skilled in money handling and problem-solving, I implemented inventory control measures that reduced waste significantly. Committed to enhancing client satisfaction through effective communication and training, ensuring high-quality service delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dominos's Pizza
Wendell, NC
11.2018 - Current
- Assisted in managing daily operations, ensuring efficient service and product quality.
- Trained staff on customer service protocols and food safety standards.
- Implemented inventory control measures to reduce waste and optimize stock levels.
- Coordinated team schedules to align with peak business hours and staffing needs.
- Monitored cash handling procedures to ensure accuracy during transactions.
- Resolved customer complaints effectively, enhancing overall satisfaction ratings.
Esthetician
Massage Envy Spa
Raleigh, NC
10.2023 - 03.2025
- Performed skin analysis to determine appropriate treatments and products for clients.
- Delivered customized facials and body treatments, enhancing client satisfaction and retention.
- Educated clients on skincare routines and product usage for improved results at home.
- Maintained cleanliness and sanitation of treatment rooms, ensuring compliance with health regulations.
- Collaborated with team members to develop promotional packages, boosting service sales during peak seasons.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Customer Service Representative
Conduent
Cary, NC
08.2019 - 05.2021
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Navigated various software systems to process orders and track customer interactions.
- Managed high-volume calls, demonstrating strong problem-solving skills under pressure.
- Collaborated with team members to streamline communication processes, improving response times.
Education
High School Diploma -
Holly Springs High School
Holly Springs Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Problem-solving
Certification
Esthetician license
Work Preference
Work Type
Full TimeTimeline
Esthetician
Massage Envy Spa
10.2023 - 03.2025
Customer Service Representative
Conduent
08.2019 - 05.2021
Assistant Manager
Dominos's Pizza
11.2018 - Current
High School Diploma -
Holly Springs High School