Hi, I’m
Andria Patterson
RVSR
Killeen,TX
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
years of professional experience
Work History
Veterans AffairsWaco, Texas
Rating Veteran Service Representative
2023.03 - Current (2 education.years_Label & 9 education.months_Label)
Job overview
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Generated, posted and attached information to claim files.
- Checked documentation for accuracy and validity on updated systems.
- Maintained confidentiality of patient finances, records, and health statuses.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Verified client information by analyzing existing evidence on file.
Muscogee County DFCS
Social Service Specialist 1
09.2021 - 03.2023
Job overview
- Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting 26 clients in acquiring needed aid.
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Visited homes and agencies to provide support and case management services to clients.
- Prepared reports for courts and participated in court proceedings.
- Worked with clients to improve life choices and maximize benefits of programs.
Applebee's Neighborhood Grill & BarColumbus , GA
Host/Server
2021.10 - 2021.12 (2 education.months_Label)
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Solace Expressions
Behavioral Aide
12.2020 - 12.2021
Job overview
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Adapted and adjusted patient medication dosages to optimize effectiveness and improve overall patient behavior.
- Worked with 4 patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
- Assisted staff members during emergency situations while maintaining professionalism and observational skills.
DoD School Age
Child and Youth Program Assistant
03.2019 - 03.2020
Job overview
- Communicated frequently with campers and parents to meet camper needs and achieve high satisfaction ratings.
- Created safe, fun environment for children and teens attending special programs at School Age facility.
- Assisted with youth development and other recreation programs to improve quality of camper experience.
- Explained and enforced rules and regulations of School Age program.
Boys And Girls ClubColumbus, GA
Youth Development Specialist
11.2018 - 03.2019
Job overview
- Accommodated youths with academic and vocational trainings to deliver information on future career opportunities.
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Developed individual and group programs to encourage prosocial behaviors.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
Dominion Children's Academy Columbus , GA
Assistant Teacher
2017.04 - 2017.11 (7 education.months_Label)
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Taught children to organize toys, wash hands, and share by leading by example.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Winn Dixie SupermarketBrunswick , ga
Cashier
2015.06 - 2015.08 (2 education.months_Label)
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Columbus State UniversityColumbus, GA
Bachelor of Science from Sociology
12.2017
Skills
- Development Activities
- Social Sciences
- Coordinating Referrals
- Public Assistance Programs
- Specialist Referrals
- Court Testifying
- Disability Claims Process
- Service Delivery
- Customer Experience
- Customer Relations
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Rating Veteran Service Representative
Veterans Affairs
2023.03 - Current (2 education.years_Label & 9 education.months_Label)
Host/Server
Applebee's Neighborhood Grill & Bar
2021.10 - 2021.12 (2 education.months_Label)
Social Service Specialist 1
Muscogee County DFCS
09.2021 - 03.2023
Behavioral Aide
Solace Expressions
12.2020 - 12.2021
Child and Youth Program Assistant
DoD School Age
03.2019 - 03.2020
Youth Development Specialist
Boys And Girls Club
11.2018 - 03.2019
Assistant Teacher
Dominion Children's Academy
2017.04 - 2017.11 (7 education.months_Label)
Cashier
Winn Dixie Supermarket
2015.06 - 2015.08 (2 education.months_Label)
Columbus State University
Bachelor of Science from Sociology