Summary
Overview
Work History
Education
Skills
Timeline
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Andria Silva

Waxahachie,US

Summary

With hands-on experience, am eager to learn new skills and advance knowledge. Professional in retail sales with a strong understanding of retail dynamics, marketing, and customer service. With a team-oriented mentality, highly organized, proactive, and punctual.

Overview

4
4
years of professional experience

Work History

Cashier

The Home Depot Inc
02.2024 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Sales Associate

Town Pets
04.2022 - 05.2023
  • Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
  • Negotiated and closed deals with minimal supervision
  • Coordinated product deliveries and processed orders through the system
  • Trained all new sales employees on effective sales, service, and operational strategies to maximize team performance
  • Kept track of product, service, and company policy information so that I could help coworkers and customers
  • Provided product and service information to customers.

Game Master

Once Upon an Escape
06.2021 - 02.2022
  • Was in charge of organizing, cleaning, and tidinessing the party and game rooms
  • Was in charge of segment concept development, graphics, storytelling, and delivery
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
  • Went over company policies, game rules, and safety precautions
  • Kept track of everything.

Desk Clerk

Montana State University
07.2020 - 04.2021
  • Kept office supplies organized and well-stocked, placing orders quickly to replenish supplies before they ran out
  • Monitored the premises, screened visitors, updated logs, and issued passes to maintain security
  • Prepared packages for shipment, pickup, and courier services in order to provide customers with prompt delivery
  • Promoted a welcoming environment while managing the receptionist area and fielding information requests.

Cashier

Frijoles & Frescas
12.2019 - 01.2020
  • Helped customers by guiding them and answering their questions
  • Was in charge of taking orders from customers
  • Counted the cash in the register drawer at the start and end of each shift
  • Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting
  • Processed credit cards, checks, gift cards, and coupons
  • Greeted customers with a smile and offered prompt and dedicated assistance.

Education

High School -

Arbor V iew High School
Las V egas, NV
01.2020

Skills

  • Sales tactics
  • Sales team development
  • Sales promotions
  • Problem resolution
  • Customer service expertise
  • Skilled multi-tasker
  • Communications
  • Game preparation
  • Cash drawer balancing
  • Money management
  • Cleaning and sanitizing
  • Microsoft Office Suite
  • Customer Assistance

Timeline

Cashier

The Home Depot Inc
02.2024 - 04.2024

Sales Associate

Town Pets
04.2022 - 05.2023

Game Master

Once Upon an Escape
06.2021 - 02.2022

Desk Clerk

Montana State University
07.2020 - 04.2021

Cashier

Frijoles & Frescas
12.2019 - 01.2020

High School -

Arbor V iew High School

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Andria Silva