Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Zion Mandl

Zion Mandl

Waxahachie,TX

Summary

Driven and detail-oriented with experience at Zaxbys and Crafted Coffee, excelling in customer service and cash handling. Demonstrated ability to enhance operational efficiency and customer satisfaction through effective inventory management and team collaboration. Skilled in utilizing point of sale systems and resolving conflicts, contributing to a significant improvement in workplace productivity.

Overview

1
1
year of professional experience

Work History

Cashier

Zaxbys
Millington, TN
05.2024 - 08.2024
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Answered customers' questions and provided information on store procedures or policies.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Greeted customers promptly and responded to questions.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.

Barista

Crafted Coffee
Covington, TN
03.2023 - 04.2024
  • Ordered and received supplies to restock beverage items.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Described menu items to customers and suggested appealing products.
  • Restocked product displays based on demand and projected sales.
  • Collected payments and provided accurate change.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Recommended pastries and sandwiches to pair with customers' beverages.

Education

Church Leadership

Nelson University
Waxahachie, TX
05-2028

Skills

  • Customer service
  • Cash handling
  • Point of sale operation
  • Inventory management
  • Product merchandising
  • Order processing
  • Team collaboration
  • Multitasking and organization
  • Conflict resolution

Affiliations

  • Missions Trips
  • Pickleball
  • Hiking
  • National Honor Society

References

References available upon request.

Timeline

Cashier

Zaxbys
05.2024 - 08.2024

Barista

Crafted Coffee
03.2023 - 04.2024

Church Leadership

Nelson University

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Zion Mandl