Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andria Silva

Waxahachie

Summary

Retail sales professional with hands-on experience in marketing and customer service. Demonstrates strong understanding of retail dynamics and excels in team-oriented environments. Highly organized, proactive, and consistently punctual, contributing to overall team success.

Overview

4
4
years of professional experience

Work History

Receptionist

Optical Tint
Dallas
04.2025 - Current
  • Processed payments utilizing cash registers or point-of-sale systems per company policies.
  • Delivered consistent customer service during interactions with internal and external customers.
  • Scheduled client and visitor appointments efficiently.
  • Removed outdated films before applying new window tints.
  • Consulted clients to assess privacy or UV protection needs.

Adventure Guide II

Go Ape
Arlington
08.2024 - 05.2025
  • Facilitated effective communication with guides, staff, management, and customers.
  • Supervised tour groups of up to 30 individuals, ensuring engagement and safety.
  • Evaluated guest progress during tours, providing timely feedback for improvement.
  • Assisted customers in fitting zipline harnesses and helmets for maximum safety.
  • Monitored guests closely during activities to guarantee safety at all times.
  • Maintained a safe environment by assessing weather conditions and adapting responses accordingly.

Cashier

Home Depot
Waxahachie
02.2024 - 05.2025
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.

Sales Associate

Town Pets
04.2022 - 05.2023
  • Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
  • Negotiated and closed deals with minimal supervision
  • Coordinated product deliveries and processed orders through the system
  • Trained all new sales employees on effective sales, service, and operational strategies to maximize team performance
  • Kept track of product, service, and company policy information so that I could help coworkers and customers
  • Provided product and service information to customers.

Game Master

Once Upon an Escape
06.2021 - 02.2022
  • Was in charge of organizing, cleaning, and tidinessing the party and game rooms
  • Was in charge of segment concept development, graphics, storytelling, and delivery
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
  • Went over company policies, game rules, and safety precautions
  • Kept track of everything.

Education

High School -

Arbor View High School
Las Vegas, NV
01.2020

Some College (No Degree) - Collision Repair

Lincoln Tech
Grand Prairie, TX

Skills

  • Sales tactics
  • Sales promotions
  • Customer service expertise
  • Cash drawer balancing
  • Cleaning and sanitizing
  • Customer assistance
  • Sales team development
  • Problem resolution
  • Skilled multitasker
  • Game preparation
  • Money management

Timeline

Receptionist

Optical Tint
04.2025 - Current

Adventure Guide II

Go Ape
08.2024 - 05.2025

Cashier

Home Depot
02.2024 - 05.2025

Sales Associate

Town Pets
04.2022 - 05.2023

Game Master

Once Upon an Escape
06.2021 - 02.2022

High School -

Arbor View High School

Some College (No Degree) - Collision Repair

Lincoln Tech

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