Andriana Brown
Des Allemands,LA
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Shell Gas Station
Paradise, LA
11.2022 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Implemented quality control measures to uphold company standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
Caregiver, Special Needs
Peristyle Residences
Metairie, LA
07.2019 - 06.2024
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Assisted in the development of life skills such as communication and mobility.
- Monitored physical and emotional health of clients.
- Collaborated with healthcare professionals regarding medical treatments and therapies.
- Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
- Organized leisure activities like games, music or art projects to encourage creative expression among clients.
- Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
- Maintained accurate records of services rendered for each client.
- Participated in team meetings to discuss client progress and share information about new treatment strategies.
- Provided companionship by engaging in conversation, playing board games or reading stories together.
- Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
- Offered emotional support during difficult times such as illness, hospitalization or bereavement.
- Observed, reported and documented patient status and care provided.
- Assisted clients with maintaining good personal hygiene.
- Built strong and trusting rapport with clients and loved ones.
- Helped clients get in and out of beds and wheelchairs.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Cashier Team Lead
Deleware North
Kenner, LA
02.2018 - 06.2019
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Answered customer questions and provided store information.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Hahnville High School
Boutte, LA05-2019
Skills
- Employee Scheduling
- Product and service knowledge
- Retail Operations
- Money Handling
- Customer Relations
- Sales Strategies
- Team motivation
- Orientating and training
Timeline
Assistant Manager
Shell Gas Station
11.2022 - Current
Caregiver, Special Needs
Peristyle Residences
07.2019 - 06.2024
Cashier Team Lead
Deleware North
02.2018 - 06.2019
High School Diploma -
Hahnville High School