Andrianna Teftsis
Summary
Dynamic manager with a proven track record at Astoria Pastry Shop, excelling in team leadership and customer service. Enhanced operational efficiency through effective inventory management and quality control, while fostering strong relationships and resolving conflicts. Committed to delivering exceptional pastry experiences and maintaining high standards of service excellence.
Overview
5
5
years of professional experience
Work History
Manager
Astoria Pastry Shop
Royal Oak
06.2020 - Current
- Supervised daily operations for pastry production and customer service.
- Managed inventory levels and coordinated supply orders as needed.
- Implemented quality control procedures for pastry preparation and presentation.
- Resolved customer complaints promptly to maintain service excellence.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Science - Business Administration
Oakland University
Rochester, MI06-2028
Skills
- Team collaboration
- Customer service
- Conflict resolution
- Team leadership
- Relationship building
Timeline
Manager
Astoria Pastry Shop
06.2020 - Current
Bachelor of Science - Business Administration
Oakland University
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