Michael Felder

• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Managed and motivated employees to be productive and engaged in work.

• Recommended complementary purchases to customers, increasing revenue.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Provided product price information to customers.
• Wrapped, boxed and weighed bakery department products.
• Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.

Serving students for Breakfast and Lunch.

• Monitored food quality and service levels to maximize kitchen and dining area performance.
• Created new recipes, outlined steps, and training staff on correct preparation.
• Reviewed and approved employee schedules and timesheets.
• Addressed and resolved customer service issues to establish trust and increase satisfaction.

• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Monitored tasks and staff assignments to deliver projects under-budget and on-time.
• Kept work areas neat, clean and free from debris.