Andrick Mendoza
Summary
Versatile team member offering over three years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Walmart
05.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Communicated with vendors to stay informed of new products and stock availability.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new employees on customer service, money handling and organizing strategies.
Education
High School Diploma -
Horizon High School
El Paso, TX06.2021
Skills
- Online Ordering Familiarity
- Purchase Needs Determination
- Personal Grooming Standards
- Light Housekeeping
- Providing Feedback
- Telephone Reception
- Product Knowledge
Drawing and learning/Improving in the Spanish language..
- Drawing has always been my escape from the world. If stressed i draw, if happy i draw. It has never failed to be able to bring peace and stableness in life ;but that is just one of the reasons why i enjoy this hobby of mine. Being able to create something out of the thoughts in ones mind, is extraordinary. Rather it be small or big, the possibilities or endless. This art is truly fascinating. I'd like to say that i'm a good artist.
- As a child i never bothered learning my second language, which is spanish and growing up it was just something that didn't interest me. Never realizing it can be a helpful tool to communicate with a larger group of people. I still need to work on expanding my vocabulary, but i know how to hold on in a conversation.
Languages
Spanish
Limited Working
Timeline
Personal Shopper
Walmart
05.2020 - Current
High School Diploma -
Horizon High School