Andrick Perez Gomez
Beaverton,OR
Summary
Skilled Front of House Team Leader .Experience includes maintaining high standards of customer service, training staff and overseeing daily front-end functions. Strengths lie in leadership, multitasking and problem-solving skills, with a proven ability to enhance dining experiences while boosting operational efficiency.
Overview
4
4
years of professional experience
Work History
Front of House Lead
Dough Zone Dumpling House
Cedar Hills, OR
01.2024 - 01.2025
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Quick and efficient at serving, always restocking supplies so coworkers aren't caught behind if we get busy.
- Handled food safely, kept spaces clean, and maintained proper sanitation.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Greeted and welcomed customers, answered questions, and provided excellent customer service.
- Provided leadership to Front of House staff by setting daily goals and objectives for team members.
- Resolved guest complaints promptly while maintaining a professional attitude at all times.
- Implemented new procedures for improved efficiency when needed.
- Consistently monitored cash register transactions for accuracy throughout the day.
- Cover breaks and lunches for co-workers.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Trained new employees on restaurant procedures, policies, and standards of quality service.
Deskside Technician
Stefanini IT Solutions
Beaverton, OR
08.2023 - 01.2024
- Managed inventory of IT equipment, including laptops, desktops, phones, cash drawers, etc.
- Troubleshot and resolved hardware, software, and network issues, reducing downtime.
- Packed, sealed, and labeled shipments adhering to company standards and protocols.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Recorded packaging operations data for production tracking.
Server
Olive Garden Restaurant
Lake Oswego, OR
07.2021 - 08.2023
- Addressed complaints to kitchen staff and served replacement items.
- Served food and beverages to guests, and confirmed complete orders.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Assisted in training new servers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Delivered food orders promptly and courteously.
Cashier
Popeyes Chicken
Beaverton, Oregon
05.2021 - 07.2021
- Kindly greeted guests, offered them things we had in deals.
- Exceptional customer service.
- Quick and efficient with assembling sandwiches, and other orders.
- Always looking to restock to help the team before rush hour.
- Quick learner.
Education
High School Diploma -
Aloha High School
Beaverton, OR06.2021
Skills
- Team player
- Team member support
- High energy and stamina
- Cool under pressure
- Check payment processing
- Server training
- Table bussing
- Positive and professional
- Safe food handling
- Food and Beverage Service
- Menu memorization
- Ability to lift heavy trays
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front of House Lead
Dough Zone Dumpling House
01.2024 - 01.2025
Deskside Technician
Stefanini IT Solutions
08.2023 - 01.2024
Server
Olive Garden Restaurant
07.2021 - 08.2023
Cashier
Popeyes Chicken
05.2021 - 07.2021
High School Diploma -
Aloha High School
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