Andrika Pierson
Fort Worth,USA
Summary
Results-driven Administrative and Operations professional with experience coordinating daily operations, enhancing workflow efficiency, and team collaboration. Highly skilled in administrative management, performance reporting, and process improvement. Adept at managing schedules, coordinating meetings, maintaining documentation, and ensuring compliance with organizational policies. Recognized for fostering positive work environments through proactive problem-solving, effective communication, and a strong commitment to excellence.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Supervisor
DHL
05.2025 - Current
- Coordinate daily administrative and operational tasks, ensuring accurate schedules, reports, and records.
- Prepare performance data and reports to support decisions and workflow efficiency.
- Maintain compliance and safety documentation; assist with audits and internal reporting.
- Support leadership with meeting coordination, communication, and action tracking across teams.
- Manage spreadsheets, records, and filing systems in line with company compliance standards.
- Monitor, prioritize, and respond to emails.
- Schedule meetings and appointments and arrange travel and hotel accommodations as necessary.
- Monitored inventory levels of office supplies to ensure adequate stock was available at all times.
Liaison Coordinator
Ship-monk
11.2022 - 04.2025
- Acted as a primary contact person between external vendors and internal customers, resolving any disputes that arose during negotiations.
- Maintain and organize HR files, compliance documents, and employee records to support audits and ensure data integrity.
- Assisted in developing training materials for new team members to improve onboarding processes.
- Handle incoming calls and correspondence, redirecting as necessary and providing professional assistance.
- Prepare and edit correspondence, communications, presentations, and other documents with high accuracy.
- Drafted communications outlining organizational goals and objectives that were distributed among internal stakeholders.
Production Support
Radwell International Inc.
05.2021 - 10.2023
- Supported daily production operations by coordinating schedules, tracking orders, and maintaining accurate records of workflow progress.
- Prepared and updated reports to assist supervisors with performance tracking and inventory management.
- Ensured compliance with company procedures and quality standards through organized documentation and timely follow-ups.
- Collaborated with production teams, warehouse staff, and supervisors to resolve issues and maintain smooth operational flow.
- Provided administrative support including data entry, filing, and document control to improve department organization.
- Answer incoming telephone calls, route callers to intended recipient or take messages as appropriate.
Education
High School Diploma -
Madison High School
08.2014 - 01.2017
Skills
- Administrative Operations & Office Coordination
- Scheduling, Reporting & Calendar Management
- HR Documentation, Compliance & Recordkeeping
- Team Leadership, Communication & Collaboration
- Workflow Optimization & Process Improvement
- Data Management & Confidential Information Handling
- Microsoft Office Suite (Excel, Email, HRIS, PowerPoint, Slack, Teams, Word, WMS)
Professional Overview
Resourceful operator and administrator with hands-on experience coordinating daily logistics, compliance, and team support functions in fast-paced environments. Skilled in streamlining processes, maintaining accurate records, and supporting leadership through organized communication and reporting. Recognized for strong teamwork, problem-solving, and a commitment to efficiency and accuracy across all administrative operations.
Timeline
Administrative Supervisor
DHL
05.2025 - Current
Liaison Coordinator
Ship-monk
11.2022 - 04.2025
Production Support
Radwell International Inc.
05.2021 - 10.2023
High School Diploma -
Madison High School
08.2014 - 01.2017