Detail-oriented professional with extensive experience in administrative support and client management. Proven ability to create accurate travel itineraries, coordinate logistics, and enhance customer experiences, leveraging strong organizational and problem-solving skills.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Travel Advisor
Azure Skies Travel
Sayville, NY
07.2023 - Current
Create custom travel itineraries, including accommodations, transportation, airfare, and activities, for individuals and group clients.
Handle bookings through Tern, and Travel Joy ensuring 100% accuracy in reservations and documentation.
Provide visa and travel insurance assistance, ensuring compliance with all travel requirements.
Specialize in luxury and adventure travel packages.
Advise clients on travel destinations based on their preferences and budget.
Assist in resolving last - minute travel disruptions, earning recognition for outstanding problem - solving skills.
Executive Host
iLuka Collective
New York, New York
07.2026 - 07.2026
Served as an Executive Host for VIP guests during the FIFA World Cup, delivering a seamless, high-end hospitality experience.
Welcomed and assisted corporate clients, sponsors, and executives throughout the event.
Built strong relationships with guests and quickly resolved requests in a fast-paced, high-profile environment.
Collaborated with event staff and operations teams to ensure all hospitality experiences ran smoothly and professionally.
Escorting guests to exclusive experiences
Working directly with FIFA sponsors or corporate partners
Handling last-minute schedule changes
Universal Branch Associate
Capital One Financial Corp
Sayville, NY
08.2019 - 10.2020
Reconcile cash drawers, audit ATM to maintain accuracy
Assist customers with account information
Provide service to customers by receiving deposits, cashing checks, issuing savings, withdrawals
Record night and mail deposits.
Opening and closing new accounts
Processing credit card and loan payments, bank transfers, account maintenance, and performing back office duties.
Account Manager
Coca Cola Refreshments
Hauppauge, NY
09.2012 - 05.2019
Primary contact between the large or small store managers and responsible for the customer relationships along with increasing business by ordering and selling products within sales territory existing customer base.
Manage 60 accounts including small businesses and chain supermarkets.
Collaborate daily with store managers, distribution, and merchandising teams to coordinate timely deliveries.
Sell promotional programs, incremental displays, and equipment placements.
Maintain inventory levels, company assets and point of sale.
Campaign Coordinator
The Leukemia and Lymphoma Society
Hauppauge, NY
05.2008 - 06.2012
Coordinated promotional activities to drive event success and increase public awareness of society's mission.
Prepared elements of fundraising campaign materials, including marketing, recruitment, registration, retention and travel paperwork.
Led informational meetings to effectively recruit participants for the program.
Developed expertise on 40+ participants and actively promoted them in different campaigns.
Supported volunteers during local and national events to facilitate their participation and engagement.