ANDRINA HARDEN
Brooklyn,NY
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
4
4
years of professional experience
Work History
Cashier
Shake Shack
10.2021 - 06.2022
- Welcome customers with warm energy & smile
- Ensured cash accuracy before shift for a balanced cash drawer,
- Provided great customer service by reciting orders to the guest satisfaction
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Distribute ice to ice cream machine & prepared ice cream to customers in a accurate & timely matter.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
Sales Associate
Model's Sporting Good's
05.2021 - 12.2021
- Greeted all customers with a warm welcome into the Establishment.
- Answered phones pertaining to merchandise pick up & online orders
- Monitoring front dressing room & returned unwanted clothing
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Maintenance Worker
Parks Recreation
10.2020 - 04.2021
- Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced equipment efficiency with routine maintenance, cleaning, and lubrication tasks.
- Reduced downtime by quickly identifying and resolving mechanical issues in a timely manner.
- Assisted in facility renovations, including painting, minor plumbing repairs, and carpentry work.
Cashier
McDonald's
05.2018 - 10.2018
- Count the Money from the From the Register before the shift began.
- Greeting Customers with a warm smile & great customer service.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
GED - Empire Beauty School
Mid- Manhattan Adult Learning Center
212 W 120 St, New York NY09.2019
Skills
- Cash Handling
- Drawer Balancing
- Payment Collection
- Product Restocking
Timeline
Cashier
Shake Shack
10.2021 - 06.2022
Sales Associate
Model's Sporting Good's
05.2021 - 12.2021
Maintenance Worker
Parks Recreation
10.2020 - 04.2021
Cashier
McDonald's
05.2018 - 10.2018
GED - Empire Beauty School
Mid- Manhattan Adult Learning Center