Romina Aguilar
Visalia,CA
Summary
Dynamic cashier with proven expertise in cash handling and customer service excellence at Simply Mediterranean. Recognized for resolving customer issues effectively, enhancing satisfaction and loyalty. Demonstrated strong teamwork and time management skills, contributing to a well-organized checkout area and achieving sales targets consistently. Committed to maintaining financial integrity and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier
Simply Mediterranean
2226 S Mooney Blvd
04.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer throughout shifts to ensure financial integrity.
- Provided friendly and attentive customer service to enhance shopping experience.
- Assisted with product restocking and inventory management during peak hours.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Chevron
1330 N Demaree St
09.2022 - 04.2024
- Collaborated with team members to maintain cleanliness and organization of checkout area.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Learned store policies and procedures to support operational efficiency.
- Engaged in training programs to enhance skills in cash handling and customer service.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Assisted with product restocking and inventory management during peak hours.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Golden West High School
1717 N McAuliff St Visalia CA 9329206.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Cash handling and management
- Customer relations
- Cash register operation
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Refunds and exchanges
- Issue resolution
- Cash drawer balancing
- Payment collection
- POS systems
- Staff training
- Refund handling
- Guest inquiries
- ID verification
- Attention to detail
- Order packaging
- Drawer balancing
- Returns processing
- Point of sale operation
- Purchase assistance
- Point-of-sale system operation
- Order verification
- Spirit, wine, and beer expertise
- Clear communication
- Credit card processing
- Basic math
- Visual merchandising
- Promotions and discounts
- Credit and cash transactions
- Ordering and stocking
- Transaction handling
- Online orders preparation
- Gift card handling
- Point-of-sale system
- Checkout monitoring
- Exchanges processing
- Receipt handling
- Problem-solving
- Honest and dependable
Languages
Spanish
Professional Working
Timeline
Cashier
Simply Mediterranean
04.2024 - Current
Cashier
Chevron
09.2022 - 04.2024
High School Diploma -
Golden West High School