Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANDRÉS GUILLERMO ARIAS HERNÁNDEZ

Wilkes-Barre,PA

Summary

I’m a responsible, dynamic person, with aspirations, desires for improvement and goals based on the achievement of objectives; I learn quickly and I am interested in adequately complying with punctuality, honesty and responsibility in the different activities I carry out. Willing to comply with the different functions, obligations and labor standards that they have established.

Within my occupational profile, I am able to prepare the exhibition of products and services taking into account their characteristics and the style of exhibition. In addition to boosting sales at the point of sale in accordance with sales strategies and policies.

Manage values and income related to the operation of the establishment. Inventory the merchandise, according to the policies, rules and procedures at the point of sale and of the company in general.

Interact with customers in accordance with company service policies and strategies.

Make the receipts and dispatches of the goods. Control the products in the cold chain according to the established criteria.

Prepared to organize, control and direct, providing support in business processes in the commercial, operational, accounting and logistics areas of companies dedicated to the production and marketing of goods or provision of services as: internal salesperson, plant salesperson, cashier and promoter.

Overview

8
8
years of professional experience

Work History

Utility Operator

UTZ Quality Foods
Wilkes-Barre, Pennsylvania
12.2023 - 11.2024
  • Sorted, graded and weighed products, verifying and adjusting products to meet specifications.
  • Ensured that all packaging materials are correctly labeled with product information.
  • Minimized waste and lag times by maintaining orderly and clean work area and equipment.
  • Received incoming orders and checked for correct quantities, types and sizes of items.
  • Utilized lifting equipment such as hand jacks, forklifts, pallet jacks safely while loading and unloading shipments.
  • Supplied materials to feeding devices, spindles or hoppers and unloaded completed packaged products.
  • Collaborated with team members to achieve daily production goals.
  • Attached labels to packaged items or stenciled information on containers.
  • Regulated machine flow specifications, speed, or temperature.
  • Checked expiration dates on food products prior to packing.
  • Inspected packed items for any damages or defects before sealing.
  • Assembled finished product for shipment by packing, crating, loading and securing items.
  • Wrapped protective material around each product and packed items into cartons.

Operations Assistant

Koba colombia
Barranquilla , Atl
04.2019 - 09.2023
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.

Logistics Assistant

Supertiendas y Almacenes Olimpica
Barranquilla
09.2016 - 04.2019
  • Managed daily inventory counts to keep system accurate.
  • Received invoice payments, handled deposits and reconciled accounts.
  • Oversaw return and exchange processes from customer to supplier.
  • Maintained and updated systems to drive communication with internal and external customers.
  • Prioritized work based on business demands and freight delivery times.
  • Planned and arranged logistics required shipments.
  • Designed warehouse layouts to maximize usability of available storage space.
  • Established and maintained professional relationships with carriers, warehouses, customers and sales force.

Education

Auxiliar Contable - Auxiliar Contable

Servicio Nacional De Aprendizaje- SENA
Barranquilla
12.2022

Técnico En Operaciones Comerciales En Almacenes De Cadena - Operaciones Comerciales

Servicio Nacional De Aprendizaje- Sena
Barranquilla
12.2017

Skills

  • Call Center Operations
  • Data Entry and Maintenance
  • Translation and Interpretation Services
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Building Customer Trust and Loyalty
  • Verbal and Written Communication
  • Call Documentation
  • Responding to Difficult Customers
  • Customer Service
  • Understanding Customer Needs
  • Multitasking and Prioritization
  • Upselling Products and Services
  • Creative Problem Solving
  • Customer Data Confidentiality

Languages

Spanish
First Language
English
Elementary
A2

Timeline

Utility Operator

UTZ Quality Foods
12.2023 - 11.2024

Operations Assistant

Koba colombia
04.2019 - 09.2023

Logistics Assistant

Supertiendas y Almacenes Olimpica
09.2016 - 04.2019

Auxiliar Contable - Auxiliar Contable

Servicio Nacional De Aprendizaje- SENA

Técnico En Operaciones Comerciales En Almacenes De Cadena - Operaciones Comerciales

Servicio Nacional De Aprendizaje- Sena
ANDRÉS GUILLERMO ARIAS HERNÁNDEZ