Andry Acosta
Corona,NY
Summary
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pretrial Officer position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Dispatcher
G2 Secure Staff
08.2021 - Current
- Directed dispatching, of aircrafts to the cleaners.
- Monitored flow of paperwork and directed information to appropriate departments.
- Assisted in resolving passengers complaints and grievances.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate operation.
Front Desk
Library, Borough of Manhattan community college
02.2020 - 05.2020
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Collaborated with maintenance team members to address any facility-related issues that arose during shifts.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Handled check-in and check-out process of library books and materials at circulation desk.
Babysitting
Fordham,The Bronx
06.2016 - 07.2017
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY12.2022
Associate of Arts - Criminal Justice
Borough of Manhattan Community College
New York, NY05.2020
High School Diploma -
The Flushing International High School
Queens, NY06.2018
Skills
- Database Management
- Critical Thinking
- Effective Communications
- Microsoft Office
- Paperwork Processing
- Creative Thinking
- Records Maintenance
- Strategy Development
- Data Entry
- Dispatch software
- Customer Relations
- Customer Relationship Management
Internship
P.S. 150 The sunnyside school, student teacher with 5th grades, Spring 2017
Volunteer Experience
Green Team, Flushing International High School, Fall 2015, Spring 2016, Helped maintain cleanliness of school community, Assisted in school recycling program
References
- Stephanie De La Rosa, sdelarosa@g2securestaff@outlook.com, (347) 693-5821
- Henry Melvin S., melvinhenry@delta.com, (862) 201-6399
- Victor Pimentel (917) 618- 3144
Extracurricular Activities
NYPD explorers program, 2017, 2018 Handball Team, Flushing International High School, 2015, 2016 Tae Kwon Do, 2013, 2015
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher
G2 Secure Staff
08.2021 - Current
Front Desk
Library, Borough of Manhattan community college
02.2020 - 05.2020
Babysitting
Fordham,The Bronx
06.2016 - 07.2017
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
Associate of Arts - Criminal Justice
Borough of Manhattan Community College
High School Diploma -
The Flushing International High School