Summary
Overview
Work History
Education
Skills
Timeline
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Andry Cadena

New York

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team-building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Steve Madden
09.2023 - 09.2025
  • Assisted the team in daily operations and ensured adherence to company policies.
  • Coordinated schedules and managed employee workloads to optimize efficiency.
  • Resolved customer inquiries and addressed issues with professionalism and care.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Provided excellent customer service by attentively listening to clients' needs and addressing concerns promptly.

Marketing Intern

Summer Youth Employment Program
06.2023 - 08.2023
  • Engaged in activities to self-reflect on leadership styles.
  • Researched latest trends/ conducted market analysis.
  • Assisted personnel with day-to-day marketing tasks and coordinating activities.
  • Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.

Sales Associate

Pandora Jewelry
02.2022 - 08.2022
  • Performed various sales and registered transactions.
  • Trained and supervised new employees/team members.
  • Answered incoming telephone calls to provide store products and services information.
  • Worked with fellow sales team members to achieve group targets.

Photographer/Sales Associate

Photogenic Inc.
11.2021 - 01.2022
  • Digitally edited photos to enhance appearance.
  • Took and provided customers with photo memories.
  • Trained and supervised new employees/team members.
  • Developed trusting relationships with customers.


Education

Business Administration

Lehman College of The City University of New York
New York, NY
05.2026

Skills

  • Customer Service
  • Coaching and mentoring
  • Leadership development
  • Staff supervision
  • Product Knowledge
  • Multitasking and Organization
  • Attention to Detail
  • Teamwork and Collaboration
  • Excellent Communication
  • Bilingual

Timeline

Assistant Manager

Steve Madden
09.2023 - 09.2025

Marketing Intern

Summer Youth Employment Program
06.2023 - 08.2023

Sales Associate

Pandora Jewelry
02.2022 - 08.2022

Photographer/Sales Associate

Photogenic Inc.
11.2021 - 01.2022

Business Administration

Lehman College of The City University of New York

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