Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Andwena Velus

Lauderhill

Summary

Proven dispatch coordinator at KOS Express LLC, adept in routing orders and enhancing team collaboratio. Excelled in optimizing delivery routes, ensuring timely completion, and negotiating transportation contracts. Demonstrated adaptability and professionalis, achieving significant improvements in customer satisfaction and operational efficienc.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Dispatch Coordinator

KOS Express LLC
07.2023 - 06.2024
  • Implemented GPS tracking system, improving route accuracy and minimizing delivery times.
  • Contacted customers to communicate, variances and delivery times.
  • problematic conditions affecting service levels and reacted accordingly to resolve issues.
  • Dispatched workers and crews to assigned locations.
  • Monitored drivers' hours of service to prevent DOT violations
  • Provided detailed reports on delivery status, delays, cancellations or special instructions from customers or vendors.
  • Performed routine audits on driver logs and trip sheets to ensure accuracy and adherence to DOT regulations.

Education

High School Diploma -

Piper High School
Sunrise, FL
05-2025

Skills

  • Customer service
  • Decision-making
  • Cost determination
  • Routing orders
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Reliability
  • Clear communication
  • Organizational skills
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Relationship building
  • Team building
  • Self motivation
  • Goal setting
  • Written communication
  • Adaptability

Certification

Certification in entrepreneurship and small business

Languages

English
Full Professional
French
Professional Working

Timeline

Dispatch Coordinator

KOS Express LLC
07.2023 - 06.2024

High School Diploma -

Piper High School
Andwena Velus