Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

ANDY BAER

Fargo,ND

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

B&F Fastener Supply
01.2021 - Current
  • Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Strong sense of time organization and urgency
  • Responded to customer requests for products, services and company information.

Framer

Seivert Quality Construction
01.2018 - 01.2021
  • Adapt and overcome complex problems with new home construction
  • Direct communication with customer and general contractor
  • Efficiently met deadlines under weather and time constraints.

Professional Landscaper

Valley Landscaping
01.2017 - 01.2018
  • Performed team management (4-6 individuals) when foreman was not present (daily)
  • Cross-trained existing employees to maximize team cohesiveness and performance.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.

Education

Bachelor of Science - Finance, Banking

North Dakota State University
Fargo, ND
05.2022

Skills

  • Self-Motivated and Independent
  • Courteous with Strong Service Mindset
  • Building Customer Trust and Loyalty
  • Upbeat and Positive Personality
  • Sales and Upselling
  • Excellent Attention to Detail
  • Team-Oriented and Cooperative

Certification

Facebook Marketplace Enthusiast - bargaining with sellers for most favorable deal, negotiating with buyers efficiently for highest possible price point based upon value (100+ interactions)

Timeline

Customer Service Representative

B&F Fastener Supply
01.2021 - Current

Framer

Seivert Quality Construction
01.2018 - 01.2021

Professional Landscaper

Valley Landscaping
01.2017 - 01.2018

Bachelor of Science - Finance, Banking

North Dakota State University

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