Eva Hernandez
Alamo,TX
Summary
Achieved significant reductions in shipping errors through diligent inventory management practices. Enhanced order accuracy and streamlined shipping processes, resulting in timely deliveries. Fostered robust relationships with logistics partners to support operational efficiency.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Expeditors International
10.2025 - 04.2026
- Handle customer communication ( answer emails, calls and messages about shipments )
- Data entry and uploading documentation
- Problem solving ( fix issues like delays, missing paperwork or damaged goods )
- Scheduling of material pick ups with different local carriers
- Receive and label the incoming shipments
- Create work orders to ship out freight
Shipping and Receiving Clerk
Del Monte Foods
11.2023 - 05.2025
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Updated inventory management software, enabling more accurate tracking of stock levels and movements.
- Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Processed required paperwork to expedite handling of shipped and received goods.
Human Resources Assistant
Regal Rexnord
04.2023 - 09.2023
- Helped employees register for benefits programs using online portals.
- Set up orientations and initial training for new employees.
- Assisted with creating employee handbooks and manuals.
- Aided staff with employee performance review paperwork and documentation.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Human Reources Coordinator
Rio Valley Canning Co.
06.2021 - 01.2023
- Coordinated training sessions for improved team skills and knowledge.
- Developed and maintained employee handbook, updating policies as necessary.
- Improved employee onboarding experience, creating welcoming environment for new hires.
- Organized company-wide events to boost morale and encourage team bonding.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Reviewed human resources paperwork for accuracy and completeness.
Education
Science Education
Preparatoria Jose De Escandon
Reynosa Tamaulipas07.2010
Skills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Teamwork and cooperation
- Warehouse safety
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
Expeditors International
10.2025 - 04.2026
Shipping and Receiving Clerk
Del Monte Foods
11.2023 - 05.2025
Human Resources Assistant
Regal Rexnord
04.2023 - 09.2023
Human Reources Coordinator
Rio Valley Canning Co.
06.2021 - 01.2023
Science Education
Preparatoria Jose De Escandon