Managed title service workflows for Northwest Title Family of Companies clients and partners.
Coordinated closing schedules with lenders, attorneys, and real estate teams.
Reviewed title files for accuracy, completeness, and compliance requirements.
Resolved curative issues across ownership, lien, and documentation records.
Directed service staff through daily priorities and file assignments.
Trained team members on company procedures and service standards.
Managed service staff to ensure customer satisfaction and compliance with company policies.
Director of Columubs Area Operations
Black Swamp Title Agency & Journey Title Agency
Columubs , Ohio
08.2020 - 10.2025
Streamlined land title processing, increasing accuracy and reducing delays.
Executed real estate closings, ensuring seamless property transaction finalization.
Managed title orders, enhancing timeliness and boosting customer satisfaction.
Managed escrow accounts efficiently to ensure accurate transactions.
Reconciled account ledgers daily to maintain accurate financial records.
Regional Sales Manager
Buckeye Power Sales Co. Inc.
Columbus, Ohio
01.2018 - 04.2020
Mentored and managed a 10-member sales and administration team across three branches that generated an annual revenue of $13+ million for the Buckeye Power Sales outdoor power equipment division.
Recruited, interviewed and hired individuals bringing exceptional talent and well-developed skills to an already successful sales division.
Formalized sales process to enhance operations and promote acquisition of new customers..
Assessed sales representatives' effectiveness and implemented targeted actions to address performance gaps.
Conducted weekly one-on-one meetings with representatives to address issues and provide customized training.
Managed outdoor power equipment inventory by monitoring stock levels and coordinating supplier orders to ensure availability.
Participated in safety and marketing committees to contribute to policy development and promotional strategies.
Lease Account Manager
Rush Enterprises, Inc., d.b.a Columbus Idealease
Columbus, Ohio
11.2012 - 12.2017
Conducted full service commercial vehicle lease sales across Central Ohio, driving client engagement.
Managed client accounts, fostering satisfaction and retention through personalized service.
Established more new accounts than all of the other Rush Idealease locations in 2016.
Generated a 64% increase in sales revenue from 2013 - 2016.
Earned two corporate sales award trips for achieving idealeases' top sales level, "Presidents Club Platinum" in 2015 and 2016.
Facilitated contract commercial vehicle maintenance sales in Central Ohio, enhancing service offerings.
Work with lease team developing local/regional marketing campaigns.
Conducted safety, federal compliance and product training.
Regional Product Specialist
Wacker Neuson Sales Americas, LLC
Evergreen, Colorado
01.2008 - 11.2012
Trained Wacker Neuson field sales staff and dealer sales personnel on the "compact class" product line across thirteen states.
Introduced promotional, marketing and finance campaigns, enhancing sales strategies for dealerships and field staff.
Planned and implemented dealership development initiatives to strengthen partnerships and drive market growth.
Worked with team to develop and present national sales, finance and product training.
Product (including prototype) testing, evaluations and demonstrations.
Trade show space design, implementation and sales.
Collaborated with marketing staff to develop regional/national strategies and promotional literature, targeting market share increase in specific product categories.
Project Data Specialist
Bohmer & Associates
Evergreen, Colorado
03.2006 - 12.2007
Collected and organized agricultural equipment dealer financial and operating data in template format for periodic analysis.
Collected service department job code data from agricultural equipment dealerships to help develop industry standards for flat rate operations.
Maintained Bohmer & Associates client data in spreadsheets and databases.
Verified records for accuracy, completeness, and consistent formatting.
Updated confidential files following Bohmer & Associates data procedures.
Territory Manager
Bobcat of the Rockies
Golden, Colorado
07.2005 - 03.2006
Managed Bobcat equipment territory accounts across dealer sales regions.
Achieved 16% gross profit margin on $435k in sales.
Coordinated sales, marketing, product training, and finance arrangements for three Bobcat product lines.
Built customer relationships with contractors, municipalities, and rental partners.
Presented Bobcat machines, attachments, and compact equipment solutions.
Territory Manager
Vermeer Southeast Sales & Service, Inc.
Clearwater, Florida
06.2001 - 04.2005
Coordinated sales, marketing, training, and finance strategies for nine Vermeer product lines across five-county territory.
Generated a 153% increase in sales volume from year end 2001 - year end 2004.
Secured "presidents club" status in 2004 for surpassing all assigned goals.
Territory Manager
AGCO Corporation
Marion, Duluth, IA, GA
09.1998 - 03.2001
Managed AGCO's business with contracted dealerships in an Eastern Iowa sales territory
Managed sales, market share, inventory, and training for sales and product finance.
Distribution Coordinator for Gleaner combines for North America.
Coordinated build schedules with dealer orders to ensure timely production and meet retail demand.
Collaborated with carriers to improve shipping schedule efficiency.