Andy Corona
El Paso,TX
Summary
Hardworking and responsible individual. Like to plan efficiently to execute everyday tasks. Have the ability to work well with others and will stay longer hours if necessary. Good at multitasking and working under pressure.
Overview
10
10
years of professional experience
Work History
Customer Service Specialist
H.E.B
01.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Apprentice Electrician
Strata Innovative Solutions
03.2022 - 08.2022
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Organized materials and tools in to maintain clean and neat work areas.
Manager
El Alamo Scrap Metal
05.2013 - 01.2021
- Oversaw the loading and unloading of materials
- Prepare and sort materials or products for recycling
- Supervision of five or more employees at one time
- Planning and execution of daily operations.
Photographer
Mr. Photobooth
07.2016 - 04.2018
- Photographed high-quality images for various print and digital projects.
- Utilized natural lighting to capture desired images and maintain quality.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Cook
Popeye’s Chicken
11.2014 - 09.2015
- Clean, stock and restock workstation
- Prepare and cook food according to instructions
- Maintain sanitation, health and safety standards in work area
- Stock and date incoming food
Education
Associate of Arts - Teaching
El Paso Community College
El Paso, TX2018
High School Diploma -
Horizon High School
El Paso, TX06.2015
Skills
- Bilingual
- Detail-Oriented
- People-Oriented
- Motivated Team Player
- Excellent Work Ethic
- Quick-Learner
- Great Costumer Service
- Trustworthy
- Effective Written and Verbal Communication
- Problem Resolution
- Calm and Professional Under Pressure
- Customer Service and Assistance
Timeline
Apprentice Electrician
Strata Innovative Solutions
03.2022 - 08.2022
Customer Service Specialist
H.E.B
01.2021 - Current
Photographer
Mr. Photobooth
07.2016 - 04.2018
Cook
Popeye’s Chicken
11.2014 - 09.2015
Manager
El Alamo Scrap Metal
05.2013 - 01.2021
Associate of Arts - Teaching
El Paso Community College
High School Diploma -
Horizon High School