Andy Jesse Tijerino
Buckeye,AZ
Summary
Dynamic professional with a proven track record at PROGRESSIVE LEASING, excelling in customer account resolution and recognized as a top collector. Expert in Quickbooks and a strong team collaborator, adept at leveraging Excel and financial software to enhance team efficiency and achieve goals. Demonstrates exceptional communication and problem-solving skills to deliver superior client service.
Overview
7
7
years of professional experience
Work History
Collections Rep
PROGRESSIVE LEASING
Glendale, USA
01.2023 - Current
- Research and analyze accounts and assist with payment arrangements to bring customer accounts current
- Top collector from training class and top collector in team for Month of July
- Cold call over 100 customers and provide excellent customer service using various Resources
Sorter
Amazon
Goodyear, USA
01.2023 - 01.2024
- Lift up to 70 pounds, work with warehouse systems, utilization of warehouse equipment
- Forklift operator
Accounting Representative
JLACINC
Old Town Scottsdale, USA
01.2023 - 01.2024
- Prepping tax returns for clients using Drake Tax system
- Using strong communication skills to retrieve all documents required for tax return
- Using Quickbooks to keep clients updated on their business financials
- The company provides complete Tax preparation, Accounting, and Bookkeeping services
Participant Services
Vanguard
Scottsdale, USA
01.2022 - 01.2023
- Maintain a strong relationship with clients and assist clients with their retirement accounts
- Strong use of resources to stay updated and weekly meetings to work as a team to meet Goals
Auto Adjuster
CSAA INSURANCE
Glendale, USA
01.2018 - 01.2022
- Investigating claims and reaching out to multiple parties regarding an auto incident
- Working with a team together on claims to give the customer the best experience
Education
Bachelor of Business Administration -
ARIZONA STATE UNIVERSITY
Tempe, AZ12.2024
General Business -
ESTRELLA MOUNTAIN COMMUNITY COLLEGE
Goodyear, AZ05.2018
Skills
- Quickbooks
- Excel
- PowerPoint
- Series 6
- SIE
- Series 66
- Team player
- Goal oriented
- Team collaboration
Skillsandactivities
- Experienced using Quickbooks, Excel, and PowerPoint.
- Series 6, SIE, and Series 66 license obtained.
Timeline
Collections Rep
PROGRESSIVE LEASING
01.2023 - Current
Sorter
Amazon
01.2023 - 01.2024
Accounting Representative
JLACINC
01.2023 - 01.2024
Participant Services
Vanguard
01.2022 - 01.2023
Auto Adjuster
CSAA INSURANCE
01.2018 - 01.2022
Bachelor of Business Administration -
ARIZONA STATE UNIVERSITY
General Business -
ESTRELLA MOUNTAIN COMMUNITY COLLEGE