Andy McCorkle
Eugene,OR
Summary
Dynamic and results-oriented professional with a proven track record at the University of Oregon, adept in technical support and video editing. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional problem-solving and teamwork skills. Demonstrated flexibility by cross-training across departments, significantly contributing to team efficiency.
Overview
7
7
years of professional experience
Work History
Student Support Technician
University of Oregon, AV Services
01.2024 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Provided exceptional customer service by addressing concerns promptly and professionally, resulting in increased customer satisfaction ratings.
- Walked individuals through basic troubleshooting tasks.
- Managed inventory of hardware components for timely replacement or repair as needed.
Student Production Assistant
University of Oregon, IS Media Services
03.2022 - Current
- Exceeded expectations for reliability and dependability, consistently arriving early to set and staying late when necessary to ensure project success.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
Grocery Parcel
Kroger
03.2018 - 09.2020
- Developed loyal customer relationships by addressing concerns promptly and offering tailored solutions to meet their needs.
- Streamlined checkout process for customers by efficiently bagging groceries according to size, weight, and fragility considerations while minimizing plastic bag usage where possible.
- Contributed to positive team dynamics with strong communication skills and a collaborative attitude.
- Demonstrated adaptability by cross-training in multiple departments, maximizing versatility within the store operations team.
Education
Bachelor of Arts - Philosophy
University of Oregon
Eugene, OR06-2025
Skills
- Technical Support
- Flexible and Adaptable
- Troubleshooting skills
- Video Editing
- Sound Recording
- Adobe Creative Suite
- Audio Editing
- Camera operation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Accomplishments
Managed live audio at large scale concerts along with planning, set up, and execution.
Recorded many bands and instruments on both analog and digital gear. Familiar with microphone techniques and set up.
Languages
Spanish
Full Professional
Timeline
Student Support Technician
University of Oregon, AV Services
01.2024 - Current
Student Production Assistant
University of Oregon, IS Media Services
03.2022 - Current
Grocery Parcel
Kroger
03.2018 - 09.2020
Bachelor of Arts - Philosophy
University of Oregon
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