Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andy Mitchell

Waban,MA

Summary

Competent Product Specialist with more than [Number] years of experience working in customer service. Skilled in demonstrations, data collection and [Type] program. Proficient in brand positioning strategies and sales team building.

Overview

7
7
years of professional experience

Work History

Product Specialist

Travelcamp
10.2022 - Current

Product knowledge of ALL inventory, customer service, maintain customer relationships while selling a specific number of RV's each month

  • Continually expanded knowledge of [Product or Service] product line.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Trained and provided coaching to [Number] junior team members.
  • Assisted with demonstrations for [Product or Service] to showcase functionality.
  • Liaised between customers and manufacturing to design new product.
  • Researched and identified solutions to technical problems.

Assistant Manager

Sherwin Williams
06.2016 - 02.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

Bachelor of Science - Business Management

Limestone University
Gaffney, SC
05.2003

Skills

  • Product and Service Sales
  • Sales Expertise
  • Organizational Skills
  • Database Management
  • Public Relations

Timeline

Product Specialist

Travelcamp
10.2022 - Current

Assistant Manager

Sherwin Williams
06.2016 - 02.2022

Bachelor of Science - Business Management

Limestone University
Andy Mitchell