Andy Montes
Las Vegas
Summary
Dedicated entry-level sales professional known for exceptional customer service and problem resolution skills. Committed to enhancing team performance and promoting customer satisfaction through effective communication and time management.
Overview
3
3
years of professional experience
Work History
Entry level sales
Aurora MP
Las Vegas
09.2025 - 01.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Addressed customer requests and answered questions to boost satisfaction.
- Identified customer needs during interactions to improve service delivery.
- Proposed ideas and solutions that improved team performance and outcomes.
Shift Leader
Popeye's Restaurants
Las Vegas
02.2025 - 09.2025
- Supervised daily operations and ensured compliance with safety standards.
- Trained new staff on food preparation and customer service protocols.
- Conducted quality checks on food items to ensure freshness and accuracy.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Line Cook
Raising Cane's Restaurants
Las Vegas
01.2023 - 01.2024
- Cooked multiple orders simultaneously during busy periods.
- Collaborated with team members to ensure timely service during busy shifts.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated kitchen equipment safely and efficiently, following all safety guidelines.
- Maintained cleanliness and organization of the kitchen and cooking stations.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
Education
High School Diploma -
Alhambra High School
Alhambra, CA06-2021
Skills
- Customer service
- Problem resolution
- Effective communication
- Conflict resolution
- Time management
- Multitasking
- Team leadership
- Safety compliance
- Inventory management
- Verbal communication
- Active listening
Languages
Spanish
Full Professional
Timeline
Entry level sales
Aurora MP
09.2025 - 01.2026
Shift Leader
Popeye's Restaurants
02.2025 - 09.2025
Line Cook
Raising Cane's Restaurants
01.2023 - 01.2024
High School Diploma -
Alhambra High School