John Kerr
Hatboro,PA
Overview
10
10
years of professional experience
Work History
Entry Level Sales
Eco Restore LLC
02.2020 - 05.2024
- Presented products and services to prospective and existing customers to meet client needs.
- Used CRM database to track referral and appointment data.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Demonstrated product features to align with customer needs.
- Gathered information from clients to create solutions that achieved business needs and desires.
- Leveraged CRM system to manage sales activities and track sales performance.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Contacted new and existing customers to outline benefits of products.
- Improved overall customer purchasing experiences to promote steady revenue.
- Developed key customer relationships to increase sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Entry Level Sales
Eco Restore LLC
02.2020 - 12.2022
- Presented products and services to prospective and existing customers to meet client needs.
- Used CRM database to track referral and appointment data.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Demonstrated product features to align with customer needs.
- Gathered information from clients to create solutions that achieved business needs and desires.
- Leveraged CRM system to manage sales activities and track sales performance.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Contacted new and existing customers to outline benefits of products.
- Improved overall customer purchasing experiences to promote steady revenue.
- Developed key customer relationships to increase sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Waiter
Maggiano's Restaurant
02.2017 - 01.2020
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Informed customers about specials, upselling additional food and drink items.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Barista
Starbucks, Barista
03.2014 - 02.2017
- Prepared variety of foods according to exact instructions and recipe specifications.
- Monitored temperatures of prepared food and cold-storage areas.
- Supervised team of 5 employees in a busy establishment, maintaining positive and productive atmosphere to enhance employee experience.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
Education
Economics Associate Degree - Economics
Temple University
Philadelphia, PA05.2019
Timeline
Entry Level Sales
Eco Restore LLC
02.2020 - 05.2024
Entry Level Sales
Eco Restore LLC
02.2020 - 12.2022
Waiter
Maggiano's Restaurant
02.2017 - 01.2020
Barista
Starbucks, Barista
03.2014 - 02.2017
Economics Associate Degree - Economics
Temple University