Overview
Work History
Education
Timeline
Generic

John Kerr

Hatboro,PA

Overview

10
10
years of professional experience

Work History

Entry Level Sales

Eco Restore LLC
02.2020 - 05.2024
  • Presented products and services to prospective and existing customers to meet client needs.
  • Used CRM database to track referral and appointment data.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Demonstrated product features to align with customer needs.
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Contacted new and existing customers to outline benefits of products.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Developed key customer relationships to increase sales.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

Entry Level Sales

Eco Restore LLC
02.2020 - 12.2022
  • Presented products and services to prospective and existing customers to meet client needs.
  • Used CRM database to track referral and appointment data.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Demonstrated product features to align with customer needs.
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Contacted new and existing customers to outline benefits of products.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Developed key customer relationships to increase sales.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

Waiter

Maggiano's Restaurant
02.2017 - 01.2020
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Informed customers about specials, upselling additional food and drink items.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.

Barista

Starbucks, Barista
03.2014 - 02.2017
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Supervised team of 5 employees in a busy establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.

Education

Economics Associate Degree - Economics

Temple University
Philadelphia, PA
05.2019

Timeline

Entry Level Sales

Eco Restore LLC
02.2020 - 05.2024

Entry Level Sales

Eco Restore LLC
02.2020 - 12.2022

Waiter

Maggiano's Restaurant
02.2017 - 01.2020

Barista

Starbucks, Barista
03.2014 - 02.2017

Economics Associate Degree - Economics

Temple University
John Kerr