Andy Morgan

Estes Park,CO

Summary

Top-notch owner with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level associate director position. Ready to help team achieve company goals.

Overview

years of professional experience

Work History

CEO

The Dunraven At Estes Park Resort

04.2011 - Current

Developed key operational initiatives to drive and maintain substantial business growth.
Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
Managed financial, operational and human resources to optimize business performance.
Developed innovative sales and marketing strategies to facilitate business expansion.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.

General Manager

The Rio Grande Mexican Restaurant

12.2004 - 03.2011

Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Formulated policies and procedures to streamline operations.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Some College (No Degree) - Business Management

University of Northern Colorado

Greeley, CO

High School Diploma -

Estes Park High School

Estes Park, CO

05.1993

Skills

Public Relations Understanding
Business Development
Financial Management
Speech Writing
Operations Management

Budgeting and Cost Control
Profit and Loss
Revenue Growth
Sales and Marketing
Effective Communicator and Public Speaker

Timeline

CEO