Andy Nguyen
Pennsauken,NJ
Summary
Hardworking and motivated professional looking to transition from U.S. Army duty to the civilian workforce. Highly motivated with more than 6 years of experience and achievements, including Regimental Crest of Logistics, National Defense Service Medal, Army Service Ribbon, Army Reserve Components Achievement Medal and Army Achievement Medal. Actively seeks additional responsibilities and resolves problems quickly and efficiently. Accustomed to working in hazardous conditions, high stress/ high intensity environments while paying close attention to details and focusing on the main task at hand. Successful at building strategic partnerships and alliances in order to achieve beneficial outcomes. Effectively trained, supervised and mentored large teams under high stress conditions. Experienced as Lead Medical Assistant through Virtua. Education through University of Pennsylvania and the United States Army with knowledge on personal patient care, procedures and clinical support.
Overview
8
8
years of professional experience
Work History
Emergency Room Technician
Virtua Hospital
03.2023 - Current
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Assisted with management of over 100 patients daily
Lead Medical Assistant
Virtua
07.2020 - 03.2023
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Documented patient information in EMR and prepared paperwork for providers.
- Assisted physicians with clinical procedures such as sutures, incision and drainage, wound assessments, etc.
- Coordinated work of junior staff to keep team performance high and effectively handle needs of 20+ patients per day.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Managed registrations for 2 department(s) with 2-3 providers and high patient volumes.
US Army Medic
US Army Reserve
10.2019 - 04.2023
- Administered first aid treatment or life support care to sick or injured persons in prehospital settings.
- Attended/ instructed training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
- Administered first aid treatment or life support care to sick or injured persons in pre-hospital settings.
- Conducted end-of-shift cleaning, sanitation and resupply of equipment to promote organized, sanitary workstation.
- Operated electrocardiograms (EKGs), external defibrillators or bag valve mask resuscitators in advanced life support environments.
Transportation Management Coordinator
US Army Reserve
09.2017 - 04.2023
- Arranged documentation and reports for follow-up or response to tracer actions
- Requested and coordinated transport capabilities to meet missions
- Documented and inventoried freight, cargo and material shipments of all types
- Identified hazardous materials and safely secured or disposed of it
- Maintained an accurate inventory of all assigned equipment
- Coordinated integration of company weapons systems into those of adjacent platoons
- Directed logistical training procedures in accordance with military regulations
Internship
Penn Medicine
11.2019 - 01.2020
- Shadowed emergency medical services team in emergency room setting and during field response
- Extensive experience using Epic System to properly room patients
- Worked closely with Doctors, Physicians, and Nurses to provide efficient patient care
- Implemented care and efficiency improvements to support and enhance office operations
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
- Collected and documented patient medical information such as blood pressure and weight
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Maintained detailed records of test results by entering data and patient information into computer
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Welcomed patients and inquired about wellbeing since last treatment
- Escorted patients to examination rooms
Retail Sales Associate
Journey's
11.2016 - 04.2018
- Organized store merchandise racks by size, style and color to promote visually appealing environment
- Generated brand awareness and positive product impressions to increase sales
- Provided excellent customer service to cultivate loyalty and satisfaction
- Up-sold and cross-sold products effectively, driving sales and increasing revenue
- Completed all cleaning, stocking and organizing tasks in assigned sales area
Education
Certification - Medicine
Lincoln Technical Institute
Moorestown, NJ11.2019
Medic
US Army Medic School
Fort Sam Houston, TX08.2019
High School Diploma -
Pennsauken High School
Pennsauken, NJ07.2018
Skills
- Clinical Medical Assistant certified
- BLS certified
- CPR certified
- Knowledge in EKG and phlebotomy
- Knowledge of performing needs assessments
- Knowledge in emergency care, vital signs, first aid procedures
- First Aid certified in High School's first aid and safety class
- Transportation specialist from unit
- Secret security clearance from US Army
- Active listener
- Skilled with communication
- ASVAB Score of 68
- Medical Triage
Timeline
Emergency Room Technician
Virtua Hospital
03.2023 - Current
Lead Medical Assistant
Virtua
07.2020 - 03.2023
Internship
Penn Medicine
11.2019 - 01.2020
US Army Medic
US Army Reserve
10.2019 - 04.2023
Transportation Management Coordinator
US Army Reserve
09.2017 - 04.2023
Retail Sales Associate
Journey's
11.2016 - 04.2018
Certification - Medicine
Lincoln Technical Institute
Medic
US Army Medic School
High School Diploma -
Pennsauken High School