Saraphina Jeanlestin
Pembroke Pines
Summary
Compassionate healthcare support professional with established background in diverse care environments, including direct patient support, administrative duties, and coordination of care services. Skilled in effective communication, patient education, and fostering positive relationships with patients and team members. Demonstrated ability to improve patient satisfaction through personalized support and efficient resolution of concerns.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
South Shore Hospital Emergency Room
Weymouth
06.2024 - Current
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Prepared trauma rooms and assisted with trauma patients upon arrival.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Answered patient call signals and signal lights to determine patients' needs.
- Ensured that all safety protocols were followed at all times while performing EKG tests on patients.
Personal Care Assistant
Brigham's & Women's Hospital
Boston
12.2022 - 06.2024
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Partnered with registered nurses and doctors to provide care to patients.
- Followed safe lifting and transferring techniques to transport residents.
- Performed venipuncture and other blood collection procedures according to established standards.
Site Supervisor
CareWell Urgent Care
Cambridge
07.2021 - 11.2022
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Supervised, hired, trained, and coached a team of medical assistants.
- Managed front office operations, including scheduling patient appointments and managing patient records.
Medical Assistant
CareWell Urgent Care
Cambridge
09.2019 - 07.2021
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Monitored vital signs of patients throughout their visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Documented notes during patient visits.
Education
Associate of Science - Health Sciences
Roxbury Community College
Roxbury, MA05-2024
CCMA - Certified Clinical Medical Assistant
Health Care Training Center
Braintree, MA02-2018
Skills
- Patient care
- Electronic health records
- Venipuncture and phlebotomy
- Certified clinical medical assistant (CCMA)
- Emergency room procedures
- Vital signs monitoring
- Trauma care
- Medical charting
Languages
Haitian Creole
Native/ Bilingual
French
Professional
Certification
- CCMA
- BLS/CPR certified
Timeline
Emergency Room Technician
South Shore Hospital Emergency Room
06.2024 - Current
Personal Care Assistant
Brigham's & Women's Hospital
12.2022 - 06.2024
Site Supervisor
CareWell Urgent Care
07.2021 - 11.2022
Medical Assistant
CareWell Urgent Care
09.2019 - 07.2021
Associate of Science - Health Sciences
Roxbury Community College
CCMA - Certified Clinical Medical Assistant
Health Care Training Center
Similar Profiles
Sindi BushgjokajSindi Bushgjokaj
Radiologic Technologist Assistant at South Shore Hospital Emergency RoomRadiologic Technologist Assistant at South Shore Hospital Emergency Room
Megan O'HalloranMegan O'Halloran
Certified Nursing Assistant Aide at South Shore Hospital Emergency RoomCertified Nursing Assistant Aide at South Shore Hospital Emergency Room
Kyler MeirKyler Meir
ED Runner at South Shore Hospital Emergency RoomED Runner at South Shore Hospital Emergency Room