Andy Petitton
Boca Raton
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
IPic Theaters
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server/Banquet Server/Banquet Bartender
Maggiano's Little Italy
01.2019 - 08.2022
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Elevated guest dining experience, recommending beverage pairings based on menu selections.
- Set up glassware, liquor, and other necessary supplies for special events.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Increased beverage sales by demonstrating extensive knowledge of drink recipes and suggesting popular cocktail choices.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Worked with banquet manager to coordinate event set up and schedule.
Education
High School Diploma -
Sandelwood High School
Jacksonville, FL06-2012
Skills
- Strong work ethic
- Bilingual
- Exceptional customer service
- Guest engagement
- Team collaboration
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Server
IPic Theaters
08.2022 - Current
Server/Banquet Server/Banquet Bartender
Maggiano's Little Italy
01.2019 - 08.2022
High School Diploma -
Sandelwood High School
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