Andy Pham
Tomball
Summary
Dedicated host known for exceptional guest relations and multitasking proficiency. Expertise in optimizing table turnover rates while maintaining a spotless environment, fostering a sense of community, and supporting team collaboration.
Overview
1
1
year of professional experience
Work History
Host
Houston, TX
12.2024 - 01.2026
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists and reservations using OpenTable system.
- Coordinated with kitchen staff to optimize table turnover rates.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Addressed guest inquiries and concerns promptly for satisfaction.
- Maintained cleanliness and organization of host stand and entrance area.
- Collaborated with servers to enhance dining experience for patrons.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Seated patrons based on guest preferences and seating availability.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Tomball Memorial
Tomball, TX05-2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Professional appearance
- Verbal and written communication
- Task prioritization
- Workflow optimization
- Hospitality and accommodation
- Calm demeanor
Timeline
Host
12.2024 - 01.2026
High School Diploma -
Tomball Memorial