Andy Benejam LCSW-R, MPA, CCM
Eastchester,NY
Summary
Accomplished Director of Social Work at BronxCare Health System, adept in budget administration and fostering multidisciplinary collaboration. Enhanced patient services and discharge planning strategies, significantly expanding program reach. Known for exceptional organizational skills and effective stakeholder communication, consistently delivering improved outcomes and operational efficiency.
Overview
20
20
years of professional experience
Work History
Director of Social Work
BronxCare Health System
07.2016 - Current
- Planned and monitored staff hiring, disciplinary actions and continuing education initiatives.
- Developed and implemented departmental goals, plans and standards consistent with administrative, legal and ethical requirements of organization.
- Developed and implemented discharge planning-transition of care strategies to reduce length of stay and readmissions.
- Spearheaded guardianship process for incapacitated patients in collaboration with attorneys and the court system.
- Spearheaded multidisciplinary case conferences to develop comprehensive treatment plans tailored to individual patient needs.
- Spearheaded and implemented organizational advance directive policies.
- Prepared, monitored and evaluated departmental budgets and kept operations compliant with allocated funding.
- Prepared, monitored and evaluated departmental CMS and The Joint Commission surveys.
- Established partnerships with local organizations, increasing resource availability for clients in need of assistance with social determinants of health.
- Enhanced patient experience by implementing comprehensive strategies and delivering compassionate social work services.
- Fostered relationships with stakeholders through effective communication and outreach efforts aimed at reinforcing program objectives.
- Managed a diverse team of social workers, providing ongoing support and training to ensure optimal performance.
- Launched new programs addressing unmet community needs, successfully reaching underserved populations with critical support services.
- Conducted regular evaluations of staff performance against key metrics to identify strengths and areas needing improvement.
- Led crisis intervention efforts as needed, providing skilled de-escalation techniques while maintaining a safe environment for all involved parties.
- Developed a social work team in the ambulatory care setting to provide behavioral health services (Depression and Anxiety Management, Cognitive Behavioral Therapy, Motivational Interviewing, Suicide Prevention).
- Developed and implemented training programs for staff.
Manager of Care Management Department
White Plains Hospital Center
04.2013 - 06.2016
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong department culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and coordinated a strong discharge planning program to discharge patients timely and avoid readmissions.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Increased department efficiency by streamlining processes and implementing new technologies.
- Enhanced interdepartmental communication by establishing clear channels and promoting collaboration among teams.
- Developed, monitored and evaluated departmental CMS and The Joint Commission surveys.
- Co-chair Ethics Committee
Director of Social Work
BronxCare Health System
01.2011 - 04.2013
- Planned and monitored staff hiring, disciplinary actions and continuing education initiatives.
- Developed and implemented departmental goals, plans and standards consistent with administrative, legal and ethical requirements of organization.
- Developed, monitored and evaluated departmental discharge planning-transition of care strategies to reduce length of sytay and readmissions.
- Prepared, monitored and evaluated departmental budgets and kept operations compliant with allocated funding.
- Evaluated departmental performance using data-driven assessments, identifying areas for improvement and implementing targeted interventions.
- Improved documentation standards across the department, ensuring compliance with regulatory requirements and best practice guidelines.
- Implemented new policies and procedures that aligned with best practice standards, resulting in more effective delivery of services.
- Managed a diverse team of social workers, providing ongoing support and training to ensure optimal performance.
- Streamlined referral processes, improving access to vital community resources for patients and their families.
- Fostered relationships with stakeholders through effective communication and outreach efforts aimed at reinforcing program objectives.
- Provided leadership, guidance and support to staff members.
Senior Associate Director of Social Work
Lincoln Medical and Mental Health Center
07.2004 - 01.2011
- Planned and monitored staff hiring, disciplinary actions and continuing education initiatives.
- Developed and implemented departmental goals, plans and standards consistent with administrative, legal and ethical requirements of organization.
- Spearheaded guardianship process for incapacitated patients in collaborations with attorneys and the court system.
- Developed and implemented discharge planning -transition of care strategies to reduce length of stay and readmissions.
- Prepared, monitored and evaluated departmental CMS and the Joint comission surveys.
- Prepared, monitored and evaluated departmental budgets and kept operations compliant with allocated funding.
- Secured grant funding for essential program initiatives, enhancing the overall scope and impact of social work efforts.
- Spearheaded multidisciplinary case conferences to develop comprehensive treatment plans tailored to individual patient needs.
- Facilitated trainings on topics such as cultural competency and trauma-informed care practices that ultimately led to more holistic approaches within our organization.
- Established partnerships with local organizations, increasing resource availability for clients in need of assistance.
- Enhanced patient experience by implementing comprehensive strategies and delivering compassionate social work services.
- Fostered relationships with stakeholders through effective communication and outreach efforts aimed at reinforcing program objectives.
Education
Master of Arts - Public Administration
Baruch College of The City University of New York
New York06.2008
Master of Arts - Social Work
Hunter College School of Social Work
New York, NY06.1992
Bachelor of Arts - Social Work
Herbert Lehman College
Bronx, NY06.1989
Skills
- Quality Improvement
- Motivational Interviewing
- Policy analysis
- Cultural Competency
- Clinical Supervision
- Multidisciplinary Collaboration
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
Affiliations
- National Association of Social Workers (NASW)
- Commission for Care Camanager Certification (CCMC)
Languages
Spanish
Native or Bilingual
Timeline
Director of Social Work
BronxCare Health System
07.2016 - Current
Manager of Care Management Department
White Plains Hospital Center
04.2013 - 06.2016
Director of Social Work
BronxCare Health System
01.2011 - 04.2013
Senior Associate Director of Social Work
Lincoln Medical and Mental Health Center
07.2004 - 01.2011
Master of Arts - Public Administration
Baruch College of The City University of New York
Master of Arts - Social Work
Hunter College School of Social Work
Bachelor of Arts - Social Work
Herbert Lehman College
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