Brittany Hawblitz
Mooresville,NC
Summary
Experienced leader in social work, skilled in clinical supervision and interdisciplinary communication. Expertise in developing partnerships with community organizations to enhance patient support, ensuring adherence to regulatory standards while fostering teamwork and collaboration.
Overview
21
21
years of professional experience
Work History
Director of Social Work
Huntersville Health and Rehabilitation Center
Huntersville, NC
03.2022 - Current
- Led development and implementation of comprehensive care plans for diverse patient populations.
- Supervised social work team, ensuring adherence to regulatory standards and best practices.
- Coordinated interdisciplinary meetings to enhance communication and collaboration among healthcare providers.
- Advocated for patient rights, facilitating access to necessary resources and support services.
- Established partnerships with community organizations to enhance support networks for patients and families.
- Managed budget allocations for social services, optimizing resource utilization across departments.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Admissions Coordinator
Huntersville Health and Rehab
Huntersville Health And Rehab
03.2020 - Current
- Coordinated admissions processes to ensure timely enrollment and compliance with healthcare regulations.
- Developed and maintained relationships with referral sources to optimize patient intake and satisfaction.
- Implemented strategies to streamline admissions workflows, enhancing operational efficiency across departments.
- Trained and mentored new staff on admissions protocols and system usage for improved team performance.
- Analyzed admission data to identify trends, inform decision-making, and improve service offerings.
- Assisted in patient admission process based on federal and state laws.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
Certified Nursing Assistant I/II
Genesis Healthcare Center
Mooresville, NC
05.2010 - 03.2020
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient monitoring, documenting vital signs accurately.
- Maintained cleanliness and safety of patient environments, adhering to infection control protocols.
- Supported residents with mobility assistance, enhancing their independence and quality of life.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Waitress
Applebee's Grill + Bar
Mooresville, NC
05.2006 - 07.2010
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables while ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to fulfill special requests and dietary restrictions.
- Trained new hires on menu knowledge and service protocols.
- Implemented efficient table turnover strategies to enhance guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Cashier
Food Lion Grocery
Troutman, NC
01.2006 - 07.2010
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Trained new cashiers on register operations and company policies to ensure compliance.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Karate Instructor
Lake Norman Martial Arts Academy
Davidson, NC
09.2005 - 07.2010
- Designed and implemented curriculum for martial arts classes tailored to various skill levels.
- Developed and executed training programs enhancing student performance and retention rates.
- Led workshops for instructors, fostering professional development and skill enhancement.
- Evaluated student progress through assessments, providing feedback to improve techniques.
- Cultivated a positive learning environment emphasizing discipline, respect, and personal growth.
- Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
- Tailored class content based on age groups and skill levels to provide appropriate challenges for each participant.
- Ensured proper use of equipment during classes, maintaining a safe training environment for all participants.
- Reinforced essential life skills such as focus, discipline, integrity, goal setting within karate lessons to enhance overall personal development of students.
- Evaluated student performance to determine promotion in rank.
- Established a safe and disciplined dojo environment, fostering respect and camaraderie among students.
- Mentored beginner instructors, providing guidance on effective teaching strategies and classroom management techniques.
- Developed interactive and dynamic class structure and format to keep students engaged and motivated.
Education
No Degree - Certified Personal Trainer
Central Piedmont Community College
Charlotte, NC2017
No Degree - CNA II Certification
Mitchell Communitiy Community College
Mooresville, NC2011
Skills
- Quality improvement
- Clinical supervision
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Conflict resolution
Timeline
Director of Social Work
Huntersville Health and Rehabilitation Center
03.2022 - Current
Admissions Coordinator
Huntersville Health and Rehab
03.2020 - Current
Certified Nursing Assistant I/II
Genesis Healthcare Center
05.2010 - 03.2020
Waitress
Applebee's Grill + Bar
05.2006 - 07.2010
Cashier
Food Lion Grocery
01.2006 - 07.2010
Karate Instructor
Lake Norman Martial Arts Academy
09.2005 - 07.2010
No Degree - Certified Personal Trainer
Central Piedmont Community College
No Degree - CNA II Certification
Mitchell Communitiy Community College