IT Technician Student Intern
J Sterling Morton
1801 S 55th Ave, Cicero, IL 60804
05.2019 - 08.2022
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Performed troubleshooting and repaired computers and peripheral devices.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Diagnosed and troubleshot hardware, software and network issues.