Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Languages
Timeline
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Anediel Garcia

Philadelphia,USA

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guests' needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out service. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Candlewood Suites
Philadelphia, US
01.2022 - Current
  • Welcomed and assisted over 100+ guest daily, ensuring a seamless check in/ check out process.
  • Proactively resolve 98% of guest complaints on the spot, resulting in a 30% reduction in escalations to management.
  • Consistently maintaining a 100% guest satisfaction rating by delivering personalized, exceptional service to every guest, addressing needs proactively.

Freelance

Remote Jobs
03.2019 - Current
  • Developed graphics, logos, and layouts for product illustrations, company logos, and websites.
  • Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
  • Managed multiple projects simultaneously while meeting tight deadlines.

Graphic Designer

Creando Marcas
Puerto Rico
09.2021 - 12.2021
  • Increased client retention by 25% through consistently delivering creative, eye-catching designs that aligned with brand messaging and marketing goals.
  • Collaborated closely with the sales and marketing teams to create custom design packages that increased upsell opportunities, driving an additional $20,000 in revenue per quarter.
  • Reviewed feedback from clients, or other stakeholders, on existing designs before making necessary modifications.

Lead Concept Artist

Bless Games
Puerto Rico
08.2018 - 05.2021
  • Created detailed concept art for characters, environments, and props to be used in game development.
  • Collaborated with game designers, 3D modelers, and animators to translate narrative and gameplay mechanics into visually compelling concepts, resulting in a 20% faster iteration process for art production.
  • Participated in creative brainstorming sessions with writers and designers, contributing to world-building and lore development that enhanced the game narrative depth.

Education

Bachelors - Science On Art in Game Development

Atlantic University College
Puerto Rico
03.2019

Skills

  • Sales
  • Concept Art
  • Graphic Design
  • Customer service
  • Team management
  • Adobe Photoshop
  • Illustration
  • Cash management
  • Leadership
  • Adobe Illustrator
  • Guest services
  • Bilingual

Certification

Driver's License

Languages

  • English, Fluent
  • Español, Expert

Personal Information

Authorized To Work: US

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Front Desk Agent

Candlewood Suites
01.2022 - Current

Graphic Designer

Creando Marcas
09.2021 - 12.2021

Freelance

Remote Jobs
03.2019 - Current

Lead Concept Artist

Bless Games
08.2018 - 05.2021

Bachelors - Science On Art in Game Development

Atlantic University College

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Anediel Garcia