Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aneesa Sassine

Weston,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking employee enthusiastic about learning work field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience

Work History

Salesperson

Pines Ice Area
09.2022 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Developed and implemented sales strategies to increase profits.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Logged reports, expenses, receipts, and sales in company database.

Education

High School Diploma -

Cypress Bay High School
Weston, FL
06.2023

Skills

  • Prospecting Skills
  • Persuasive Selling
  • Guest Satisfaction
  • Acquire New Business
  • Reading Comprehension
  • Customer Understanding
  • Cash Register Operation
  • Business Development
  • Promote Products
  • Professional Telephone Etiquette
  • Financial Recordkeeping
  • Digital Databases
  • Social Perceptiveness
  • Social Media Platforms
  • Availability Management
  • Managing Multiple Priorities
  • Calming Strategies
  • Active Learning
  • Creative Solutions
  • Customer Care
  • Providing Feedback

Languages

French
Native or Bilingual
Haitian Creole
Native or Bilingual
English
Native or Bilingual

Timeline

Salesperson

Pines Ice Area
09.2022 - Current

High School Diploma -

Cypress Bay High School
Aneesa Sassine