Krista Fritz
Hollywood,FL
Summary
Attentive skate guard, observant of skaters' safety during hours of operation. Alert attendant exhibiting quick response time during high traffic blocks. Aware of commonly used rink equipment and upkeep of skating rink.
Overview
3
3
years of professional experience
Work History
Skate Guard
Pines Ice Arena
07.2022 - Current
- Supervised gameplay and monitored guests' actions to prevent theft.
- Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
- Carefully patrolled ice during hours of operation to monitor proper traffic flow and skaters' safety.
- Assisted in shutdown of skating rink and managed set up for next day use.
- Built and established positive relationships with patrons, team members and supervisors.
- Initiated distribution, collection and upkeep of rented skates and tracked inventory.
- Swept and completed minor upkeep by removing debris from rink and maintaining rink floor.
- Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Waitress
Tijuana Taxi
08.2021 - Current
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
File Clerk
NexPub
06.2022 - 08.2022
- Maintained organized filing system to facilitate easy retrieval of documents.
- Monitored and updated filing systems to meet organization standards.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Examined, categorized, and sorted incoming documents.
- Classified documents according to specified guidelines.
- Compiled, sorted and filed high volume of documents.
Education
High School Diploma -
Mcarthur High School
Hollywood, FL06.2023
Skills
- Team Coordination
- Service Quality
- Product Inquiries
- Guest Services
- Booth Management
- Maintaining Clean Work Areas
- Rent Equipment
- Ice Rink Preparation
- Customer Interaction
- Special Needs Support
- Confirming Transactions
- Time Management
Timeline
Skate Guard
Pines Ice Arena
07.2022 - Current
File Clerk
NexPub
06.2022 - 08.2022
Waitress
Tijuana Taxi
08.2021 - Current
High School Diploma -
Mcarthur High School
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