Aneisha L. White

Provided fast, friendly customer service by actively assisting customers with product selection, questions, and project needs

Operated point-of-sale (POS) systems to process purchases, returns, and exchanges accurately

Resolved customer concerns and complaints professionally to ensure satisfaction and repeat business

Maintained a clean, organized, and fully stocked front-end and sales floor environment

Assisted customers with locating merchandise across multiple departments

• Analyzed sales data to identify trends in customer purchases and recommend changes to optimize store profitability.
• Developed strong relationships with vendors to secure favorable terms on product orders.
• Used Point of Sale register system to complete transactions.
• Mentored employees in management of complicated sales, complex issues and difficult customers.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
• Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
• Processed exchanges and returns by inputting in company database.