Managed customer service operations with experience at Walmart and a proven track record in TikTok Shop online sales, leveraging inventory management and sales analysis to enhance customer experiences and train employees.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Customer Service Cashier
Walmart
Warehouse Worker
Jc Penny
Online Sales Associate
Tiktokmoving
01.2024 - 01.2026
Managed inventory updates and ensured accurate product listings on the website.
Processed customer transactions efficiently, ensuring a smooth checkout experience.
Collaborated with team members to enhance customer service strategies and resolve issues promptly.
Analyzed online sales data and developed action plans to improve margin, revenue, and processes.
Assisted customers with product inquiries and order placements through online platforms.
Conducted team meetings and offered one-one-one guidance to maximize productivity and help employees reach full potential.
Developed engaging content for promotional campaigns to drive traffic to online store pages.
Sales Specialist
Spectrum
Dublin, OH
07.2026 - Current
Identified customer needs and guided spectrum service options during consultative sales conversations.
Managed CRM pipeline activity while keeping customer records accurate and follow-up tasks current.
Explained internet, TV, and voice features to support informed buying decisions.
Resolved customer concerns through clear communication while maintaining satisfaction during sales interactions.