Aneka Forte

• Streamlined go-live processes by providing expert consultation, training, and support to endusers.
• Boosted staff confidence in using EPIC Radiant through comprehensive documentation of procedures and best practices for reference during daily operations.
• Improved patient care by providing expert guidance on EPIC Radiant implementation and optimization.
• Identified areas for improvement in radiology processes, utilizing extensive knowledge of EPIC Radiant functionalities.

Worked Inpatient-directly with the Emergency Dept complete staff-ie.. Providers, Nurses, and Front desk staff, as well as Radiology Dept - XR, CT, and Imaging staff and Radiology Front Desk staff.

• Expedited issue resolution times through meticulous documentation of encountered problems and their respective resolutions.
• Collaborated with cross-functional teams to identify potential risks and develop contingency plans, minimizing disruptions during implementation.
• Demonstrated adaptability in high-pressure situations when challenges arose during implementations, quickly pivoting strategies to maintain progress towards desired goals.
• Reduced errors in radiology reports by implementing best practices for EPIC Radiant usage.
• Boosted staff confidence in using EPIC Radiant through comprehensive documentation of procedures and best practices for reference during daily operations.

• End users were guided using their new EMR system
• Helped document foot related procedures and wrote prescriptions
• Assisted podiatrist to enter in Patient reports and notes
• Front desk registrars and schedulers received epic support
• Provided elbow support and aided in the completion of a note using note writer

• End users were guided using their new EMR system in Radiation Oncology and Surgical
• Helped document eye related procedures and wrote prescriptions
• Assisted ophthalmologist to perform eye exams
• Front desk registrars and schedulers received Cadence support
• Provided elbow support and aided in the completion of a note using note writer, the use of macros, and the creation of macros

• Assisted with clinical documentation in the Rehabilitation facility
• Helped physical therapist prepare and document notes
• Made favorites list to help end-users navigate faster and more efficient
• Issues were ticketed and documented
• End-users were given updates and resolutions to issues

• End users were guided using their new EMR system
• Helped document eye related procedures and wrote prescriptions
• Assisted ophthalmologist to perform eye exams
• Front desk registrars and schedulers received Cadence support
• Provided elbow support and aided in the completion of a note using note writer, the use of macros, and the creation of macros

• Assist in the scheduling, transfer, and discharge of employees
• Assist end users in navigating through their primary concerns in Cerner
• Contributed to Dragon Dictation and Documentation
• Support from elbow to elbow when ordering medications, order sets, signing orders, editing orders, and deleting orders
• Helped physicians with favorites and made any necessary changes to make their workflow more efficient and faster

• HOD Dept - Assisted front desk staff on registering and scheduling patients in Epic
• Helped Radiology Techs export to Epic Chart review to be read by Radiologist
• Supported Registration - Front desk registration, scheduling, patient access, DAR, Insurance cross match, form reprints - armbands, lab labels, paper order transcription, enterprise payment, document scan and e-signature
• Submitted tickets for issues to recommend build optimization and delivering workflow training

• Educated Physicians in use of Epic in ambulatory clinics
• Transitioned into support for entire hospital, educating different departments in their specific builds and interdepartmental communication via Epic
• Reported ticket issues to adjust Epic to needs of multiple departments
• Worked closely with physicians in tailoring their functionalities to their personal needs
• Lab draws - collection of specimens, packing list, send out bench - outside lab

• Assist in scheduling, transfer, and discharge of employees
• Assist end users in navigating through their primary concerns in Cerner
• Helped physicians with favorites and made any necessary changes to make their workflow more efficient and faster
• Issue tickets were documented, and end users were provided with resolutions and updates on issues
• Nurses were educated on various charting techniques

• Assisted Nurses & Physicians on use of PowerChart
• Demonstrated to physicians how to place orders, PowerNote, look up patient histories, examine results in Synapse, and communicate with other providers in Message Center